Calgary, AB — Roof Review | Roof makes our home look brand new

Roof makes our home look brand new

Calgary, Alberta

Hi Neil,

I just wanted to drop you a quick note about my experiences with our new roof installation.

The first thing is I believe the roof makes our home look brand new. It has really improved the look of our house. The second thing is I can’t say enough about the fellows that installed it. Unfortunately, they had to work through some weather issues which caused some delays however they certainly did their best and the installation was still done on time. The last thing is we had project supervisors come by on a regular basis to check on the progress.

All in all, I would recommend your company to anyone.

Thank you for everything!

Cal M.
Calgary, AB T3Z 3N5

Remodelers, home builders, and real estate developers rely on GuildQuality's customer satisfaction surveying to monitor and improve the quality of service they deliver.

Calgary, AB — Roof Review | We had some very high winds and rain

We had some very high winds and rain...

Calgary, Alberta

I’m sending you this letter to let you know how pleased we are with our new roof.

Eswaldo and his crew arrived in a very timely fashion and proceeded to install the roof in a very professional manner. All our questions and concerns were answered and they worked long hours to do the installation before the weather deteriorated.

We were impressed that all of the boots around vents and pipes coming out of the roof were replaced with new ones and any sites of possible leaks were dealt with prior to installing the roof.

The roof itself looks very good and has made our home look much more appealing than the previous roof. We had some very high winds and rain a couple of nights ago and there were no problems with the roof. It was nice to listen to the wind and rain and not have to worry about leaks or asphalt shingles that might have been thinking about taking an unexpected trip to Saskatchewan.

Thanks again for a great job and a great product.

Kindest regards,
Brian and June Olson
Calgary, AB T2J 5G5

Remodelers, home builders, and real estate developers rely on GuildQuality's customer satisfaction surveying to monitor and improve the quality of service they deliver.

We’re very happy and the work looks awesome

The installer, Alexey, was great. I was amazed with how much work was done in so few days. Shawna was great, too. Any time I called, she was very punctual and prompt.

We’re very happy and the work looks awesome. If anyone asks, we’ll be passing on your number!

 

James Lawrence & Linda N.
Calgary, AB


No Sales Pressure, Tactics, or Gimmicks

Calgary, Alberta Roof Review

It was time to re-roof my house. Although I wasn’t sure if I was going to stay, sell or rent my home I decided a “life time” roof would benefit me in any case. My decision was sound. The roof is beautiful to look at and I get compliments from neighbors all the time. One of the aftermaths of a very heavy rain or hail is the sludge sediments from an asphalt roof that accumulates in the gutter – this is a thing of the past now. This is the first winter with the new roof and I’m anxious to see if there’ll be a cost savings in my heating bills and conversely a cooler house in the summer but I don’t see any reason to question Interlock’s claims regarding improved home efficiency. There was no sales pressure tactics or gimmicks just a courteous professional who visited my home at the prescribed time and quickly drew up an attractive contract. The installer also performed flawlessly and professionally and completed the installation in the prearranged time line.

I wholeheartedly recommend Interlock and their products. You’ll have a life time of pride of ownership as well as being the envy of the block.

Best Regards,

Ed Miyagishima
Calgary, AB

Calgary Roofing Review 2010-05-08

Customer Satisfaction 5/5

Great looking product.  Very professional installation crew.

1.  Did you receive all materials and services presented to you by our company representative?  YES
2.  Are you completely satisfied with the product and workmanship?  YES
3.  Were our installers courteous and professional in their work?  YES
4.  Was all of the excess debris removed from your property and the area thoroughly cleaned up upon completion of the installation?  YES
5.  Would you recommend our company to others as dealing fairly and in good faith?  YES

Calgary Roofing Review 2010-02-24

Customer Satisfaction Survey

Eugene and Igor were very professional in every way.

1.  Did you receive all materials and services presented to you by our company representative?  YES
2.  Are you completely satisfied with the product and workmanshipYES
3.  Were our installers courteous and professional in their work?  YES
4.  Was all of the excess debris removed from your property and the area thoroughly cleaned up upon completion of the installation?  YES
5.  Would you recommend our company to others as dealing fairly and in good faith?  YES

We appreciated the fact that it was more environmentally friendly than an asphalt roof.

After careful consideration of the different roofing materials and styles available; we were convinced that the aluminum roof system offered by Interlock Industries (Alberta) Ltd. (hereafter referred to as “Interlock”) was the best choice for us.

Four years ago we moved into a 30 year old home, which has been in the family since it was built.  We knew that the original cedar shakes would need replacing; they had served the homes’ inhabitants well but were nearing the end of their ‘life expectancy’.  We are a young family and so price was an important factor; however, we also plan on remaining in this house for many years to come.  We decided that the investment in a “lifetime roof” was worth it for us, and we also appreciated the fact that it was more environmentally friendly than an asphalt roof.

Our roof was installed over the course of ten days, only delayed a few days by two major snow storms.  The installation crew, led by James, was wonderful.  They worked long and hard each day, they were considerate, conscientious, and personable; I would recommend James to anyone interested in an Interlock roof.

Likewise, we appreciated your willingness, Joe, to work with us throughout the process.  Your consideration of our queries and concerns was noted and valued.

We are the first homeowners, on our bay of ten homes, to re-roof from the original shakes; the black slate design looks terrific…we will undoubtedly be fielding queries about your product and company!

With thanks,
Darren & Lori
Calgary, AB

Submitted on www.albertasbestroof.com

Clean up of the yard, after install was completed was also exceptional.

We would like to thank you and Interlock Roofing for job well done in replacing our roof. When you visited to explain your product and what a great improvement it would be to our home, we couldn’t really imagine how true this would be. We had seen other homes in our area with your product and were very impressed by the look of the roof.

From the time of placing our order and having the job completed it was all within the time frame that was quoted to us. We would like to share a special thank you to Jason and Darren, our two installers, who did the job in a very professional manner. Clean up of the yard, after install was completed was also exceptional. Also we certainly appreciated the extra attention that Brad gave in following the progress of the install and his personal contact with us after the job had been completed.

We would recommend Interlock and Brad to family and friends. The thing we like most about the roofing system is that it is maintenance free and we feel this has added value to our home.

Yours truly,

Jim Edgar/Pam Collins
Calgary, Alberta

Submitted On www.albertasbestroof.com