Anna and Randy
Anna and Randy
Our new Interlock aluminum roof is stunning, and the house is as charming as ever.
We are the owners of a very charming rustic log home. The high-pitch roof, dormers and original cedar shake shingles were very pretty, and the crowning touches to the log cabin look. Consequently, when it was time to replace the roof, I was very nervous about going with metal despite the superior longevity of a metal roof. However, I am very happy to report that our new Interlock aluminum roof is stunning, and the house is as charming as ever. My husband is pleased with the rust resistance of aluminum and the wrap-around edging of the shingles while I am in raptures about the roof’s look.
The Interlock installers were absolutely fabulous. Nicholas and his crew from Gatineau are a wonderful group of young men. They were professional, knowledgeable, careful, and did excellent work. They were very accommodating; they took the time to explain things to us, address our every concern, were careful with our grounds and property, and left a clean work site every night. They worked weekends to beat the rain and never left the roof exposed to the elements. They were also careful about workplace safety and used their ropes and harnesses at all times. Our roof-line is challenging with its steep pitch (12×12 on the main roof and 18×12 on the central dormer) and multiple dormers. It takes a very skilled crew to do a good job on a roof like that, and Nick’s crew did an excellent job. I have only the highest of praises for Nicholas and his Gatineau crew.
Denis and Terry D.
Just a quick word to let you know the roof is completed. We could not see much when we got in at 2340 on Saturday, but we got a great look at it the next day. It looks great, and Sylvie is very happy with her choice of the pattern of the new shingles.
I have some minor questions regarding the ice guards over the dining area. I will take a picture and send it to you so it will be easier to explain.
I take great pleasure in writing this letter to you and Interlock. For the last couple of years, I’ve been collecting and keeping all the brochures I would get in the mail about new roofing products. Last fall, when I cut the little ad out of the Renfrew paper, I did not know that it would lead to me having the most beautiful and outstanding roof in the neighbourhood. I had so many compliments.
About it, even before it was finished. I’m sure we’ve all heard the expression, “you only get what you pay for” I’m a firm believer in this saying. My new Interlock Roofing is second to “none.” The colour of my roof is delicious, like a big chocolate fudge cake. The design and profile of these shingles give my roof a beautiful, sleek appearance. We like the fact that we never have to roof again since Jerry is retiring in a few years. Not only do we love our new roof, but we were also so pleased with the two young men you sent to do this project for us, John and Ryan. They handled themselves professionally; they took great pride in their work and graciously answered every question we asked them. They were very polite and always tapped on the door to use the washroom. They showed respect for Jerry and I, my home and my property. They cleaned up the yard every night before they went home. Jerry and I highly recommend these two young men to do roofing for anyone, anywhere.
Last but not least, you promised our new roof in two to eight weeks. We got our new roof in two weeks. The service was great. Thank you so much for that. In closing, I honestly believe I made the right decision by purchasing this roofing system, “INTERLOCK.” On behalf of Jerry and myself, thank you so much for this beautiful roof. It’s the talk of White Lake Village.
White Lake, ON
I would like to thank you for the excellent customer service and installation that you provided to us. Barry Brinson spent several hours explaining how your product works, how it would be installed and how your company would support any problems if/when it happens for the next 50 years.
We had specific requests, water/ice shield, snow/ice guards, photos and the installation of 2 skylights. Also, before the work began, we asked that the old shingles be removed.
Barry was more than willing to fit that into the project. Our home is not a simple roof… the incline is extremely steep, and there are a couple of round roof areas (sorry, I do not know the correct words here), five existing skylights to outfit as well the installation of 2 additional skylights. When you factor in the distance to our home (travel time), the type of roof we have and the weather (we are right on the Ottawa River)…. it poses a significant challenge.
The installers were very accommodating and friendly. They explained what they were doing step by step and took pictures of everything. They replaced all the damaged parts of the roof and cleaned up their work environment daily. Unfortunately, the only thing that caused the work to take five weeks was the amount of bad weather we had.
In the end, the roof looks beautiful, and we have received many compliments from our neighbours and townspeople. Barry has even mentioned that he might have a sale due to the work done on our home.
Thank you very much for a great job.
Michael G. / David S.
My husband and I just wanted to let you know how pleased we are with our new roof and to give you a bit of feedback on your installers.
Jeremy and Alex showed up when they said they would and worked very hard every day they were here.
They had to deal with very high temperatures and humidity, but it didn’t slow them down. They are very dedicated individuals, friendly, polite, and very knowledgeable about what they were doing.
We need more people like them and the customer service they provided was exemplary. They are both truly an asset to your organization and we just wanted to say well done and to let management know what terrific people they have hired.
We will definitely recommend your company if we hear of anyone needing to replace their roof.
Alvinston, ON NON IAO
Congratulations to Kelly and his team for work well done. Our roof looks great, and we are pleased with the results. The work was performed with diligence and skill. Our roof is very steep, and the workers had to be extra cautious; Kelly kept them working steadily with regard to their safety and well-being.
We were kept informed of the work-in-progress, the site was cleaned every day, and the team showed a lot of patience when additional deliveries of material were required; also, adverse weather conditions made the installation more difficult. Everything went smoothly.
Kelly was considerate and cooperated with another contractor who was working on the windows at the same time.
Thanks to Barry for a thorough sales presentation. Thanks to Kelly and his crew for proving Barry right in saying that the roof and the workmanship are of superior quality.
Monique and Leo B.
We have been meaning to send you feedback with respect to the purchase and installation of our new roof. The installation went well and was done with little interference in our daily routine. As you may well know, the installers are completely self-sufficient, including washroom facilities. The workmen kept the job safe, secured each day, and cleaned up well afterward.
We are pleased with our decision to purchase Interlock and comforted by the professional way in which you and the entire team interacted with us.
Our neighbours are showing interest and see the apparent craftsmanship and benefits. Thank you for helping us along the way with your personal commitment to seeing that our questions and concerns were always answered promptly.
P.S. Please let us know whom to contact to have the lawn sign removed or arrange to remove it. The 10-week period is approaching fast, 5 September.
David and Jacquie G.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Brad Cook and his crew came to repair our roof and install snow stays. Brad explained everything that was to be done and did it thoroughly and efficiently. He was most courteous and a pleasure to do business with.
Services: Roof repair, Roof repair for storm & wind damage
I saw a home on my street that looked so striking; I knocked on the door to ask where they got their roof. The homeowner, Sebastian said that he had researched for years to pick a roof that was a good fit for his family. He chose Interlock.
I called Interlock and was contacted by a salesperson – John. We had a wonderful experience with John’s visit. He was very knowledgeable about the product and was very thorough in his explanation of how the roofing system would be installed.
The installers were very good. They were polite, courteous, and respectful of our property. They kept it very clean. They answered all my questions about what they were doing throughout the installation process. We are so happy that they were able to fix the sag in the roof.
I will install another Interlock roof in a heartbeat on any home I own. Interlock is a great organization – the people are wonderful.
I only wish I had done it earlier. My house looks so nice now. It’s totally changed the way people view my home. I’m getting all kinds of compliments.
Rosemont, ON L0N 1R0
My asphalt shingle roof was starting to curl and disintegrate after just ten years. Although I had considered metal the last time around, the cost seemed too high. This experience suddenly made it seem like the better choice.
Barry arrived on June 16 and delivered a wonderful presentation on the merits of Interlock aluminum products, reaffirming much of the information available on the internet. The price quoted was more or less as expected, although he did talk me out of the more expensive shake profile which featured in my plans. The one surprise was that my preferred colour, the aged copper, came at an added cost. It would have been helpful had the website indicated that it commanded a premium price.
The timeline was for installation anywhere from 2 to 7 weeks from signing. Provincial Foreman Tony advised me that the boxes of metal shingles and other materials would be delivered on June 27, but they actually arrived early the following morning.
Kelly headed up the crew who did the actual installation. He kept me advised about timing and let me know when illness delayed their arrival by a few days. They showed up as promised on July 7 and had about half the house done before noon, working very smoothly together as a team, with the underlayment completed. Note that the underlayment comes with its own 50-year warranty and claims that it can cover a roof for up to six months without protection. This may be standard but seems like good quality to me.
Cleanup was very good. The roof was completed on their second day of work, July 11, with a weekend of rain intervening. They also managed to do the entire garage roof (a separate building) the same day. The house roof is 17 squares, with the garage being another 7. Both are hip roof style.
Cleanup was again quite good – I followed around for the final look and didn’t spot anything. However, the next day a closer look around found several strips of the cut asphalt shingles on top of a hedge and in a flower bed (well hidden, in all fairness), along with a few small pieces of cut aluminum which might pose a hazard for some of the younger children who routinely pass through my yard. Yesterday I found two aluminum nails which came to light only after a decent rainfall. Disappointingly, some cut shingles were also left in the gutters which is a much greater problem for an older person, meaning me, to resolve.
Note that the noise of the rain on the aluminum roof is not much different from that of the asphalt shingles. Perhaps a slightly higher pitch, but the insulation in the attic and the fact that the old shingles were left on the roof under the aluminum perhaps helped to make it almost unnoticeable.
Two days was quite a bit less than the estimated five for the installation. No complaints on this front. From signing the contract to completion was less than four weeks, which ranks as excellent service.
Neighbours have been very complimentary about the appearance, with one opining that it’s the best-looking roof in the area.
At the end of the day, my house and garage have great looking roofs which should add value when the house is sold (not anytime soon) and will not require replacement for the remainder of my ownership. Interlock personnel all performed admirably, and I am pleased with the final result.
Our new Interlock roof has been on our house for about a week, and we couldn’t be happier with the outcome.
The entire process was professional from the time we called Interlock, to your visit to show us the various products, to the completed installation.
Your advice on selecting the type of Interlock product for our house was appreciated, and looks wonderful.
The installers – Toma and his crew from Gravelle Renovations- were very professional and polite. They worked through some terrible winter weather in order to complete our installation. They also ensured that the yard was tidy at the end of every day they were onsite.
In short, we are very satisfied with the quality of the product, the installation, and the overall look of our new Interlock roof. We now have peace of mind that we will not have to worry about our roof for a very long time.
I have found only one big problem with our new roof, though… We can’t see it from inside! Our neighbours have commented on how nice it looks, but we have to go outside to appreciate it.
Will and Annette
Our roof has been completed for about a month now and we’re starting to feel settled in our new house. We are very happy with the results and the process taken to get there.
First of all, the crew was great. I wouldn’t hesitate to recommend these guys to anyone. They were really friendly and very hard working. The temperatures were in the low 30s for the entire week, but these guys were troopers and were very committed to the job. I was very impressed with their focus while enduring extreme heat, on a black roof with no escape from the sun. They did a great job and the work site was kept clean and tidy. Boxes and trash were removed daily and our home functioned as normal when work was completed for the day.
Most importantly, we are very impressed with the roof itself. We got exactly what we wanted, which was a sharp looking profile that would blend in with the architecture of the house. We didn’t want something flashy that would be the focal point of our property; however, since we started the process of educating ourselves on roofs, we’ve come to better appreciate this feature of a home. The Interlock slate shingles we chose are quite subtle and look much like a traditional roof, but a closer inspection reveals a sleek and attractive finish with well-integrated flashing’s and vents. The ridge vents are essentially invisible.
The biggest selling feature for us was the longevity of the roof. We hope this investment will truly mean that this is our “last roof”. So far, Interlock has delivered on all its promises and we are very pleased with the choice we made. Thanks to you and your colleagues for the work you have done. The roof is a great addition to our home and we’re looking forward to many years of living under it.
Carter and his crew did an outstanding job from the moment Carter stepped in the house for the quote to the day his crew cleaned up and left. Very professional. I highly recommend Interlock.
The contract between St. George’s Church and Interlock Industries (Ont.) Inc. for the restoration of the Church roof, including new vapour barrier, insulation, ventilation and slate-pattern aluminum shingles, is now complete and I wanted to express to you our satisfaction with the entire project.
Interlock finished the work ahead of schedule and under budget, which is much appreciated. The staff from Interlock with whom we were associated, were very professional and competent. John Reeves, your sales representative who responded to our RFP, was well informed as to our requirements and provided us with a very comprehensive and competitive quotation. Your site representatives, Sheldon Maddox, Supervisor, Tony Lupton, Site Superintendent and Toma Gravelle, Lead Installer, were all very accommodating and proficient. They provided us with good advice and were very responsive to our various requests. Interlock is very fortunate to have a staff of their calibre.
The materials that you used were of the highest quality. I recognize that the ventilated, insulated plywood used for the insulation of the roof, and the slate-pattern aluminum shingles were the materials that were specified in the original quotation and we are very satisfied with this material. However, what particularly impressed me was your voluntary use of the high quality RoofTopGuard II vapour barrier that your staff felt would give us a better end product, given the site conditions. This material upgrade clearly demonstrated the concern that Interlock has for the quality of work they do, and your dedication is sincerely appreciated.
I would not hesitate to recommend Interlock to any person or organization investigating the restoration of their roof with a high-quality product, installed by professionals. Thank you!