Exceptional service before, during and after the sale
Fayetteville, North Carolina
The purpose of this letter is to thank you for an absolutely outstanding job in recommending, selling and installing an Interlock aluminum slate shingle roof to our home in Fayetteville, NC in October 2014. You and your team did an amazing job!
We sincerely appreciate your help in recommending the Interlock aluminum slate product. After considerable research, and based on your recommendations about the quality of this product versus standing seam and other aluminum shingle products, we decided to purchase and install the Interlock product. The service that you provided after the sale, keeping us informed about ridge venting systems and the installation process was extremely valuable. The bottom line is that you provided exceptional service before, during and after the sale, and during the installation process.
I also want to commend your installation team, led by Mr. Santiago lzaquire. This crew worked extremely hard, from arrival on the job site to almost dark, every day of the four-day installation process. In addition to a flawless installation job, they willingly answered questions, addressed concerns, cleaned up exceptionally well every day, and were an absolute pleasure to have at our home. You are commended for having such an outstanding crew.
In summary, we are extremely pleased with the Interlock product, and could not be happier.
Best regards and thank you again for an exceptional experience.