Carol Stream, IL — Roof Review — Roof is not any louder during several of the storms

The roof is not any louder during several of the storms we have had already

Carol Stream, Illinois

5/5

Our new roof is beautiful! We have received so many compliments and inquiries since our Interlock roof was installed four weeks ago. John delivered on his promise with a quality product and set up the stage for what was to come, answering all our early questions and showing us the information we were looking for to make a confident decision.  He provided us installation pictures of previous jobs, the product specifications, color and type of samples, historical data on product performance and much more.  Dal from customer service responded quickly with dates when material was arriving and dates for the installation.  After some concerns about having to travel for work and being out of town, Al communicated well and they worked around my travel schedule and my family appreciated this greatly.

The roof is not any louder during several of the storms we have had already, than before. Despite a few outside temperatures reaching the 80s and sunny, the inside of the house has stayed cool without needing to turn on the AC or ceiling fans. It really is a new experience to walk into our second level rooms and not have it feel warmer than the lower level.

The installation crew did a great job. They told us everything they were doing and answered all of our questions. The fire department even stopped by during installation to ask what it was! The crew completed the job in 4 days, working over the weekend to finish before the next storm. They left the yard clean every night, and they cleared out the gutters from all of the debris.  After watching the team install the new roof safely, we have come to appreciate the craftsmanship that comes with installing this type of roof.  The crews are proud of the product and their care shows in the installation.  Putting on this new roof requires a lot of skill, a lot of hours, and experience that I think new owners won’t realize until observing them and going through it.  Minimal waste scraps, efficiently making thousands of measurements and metal shaping to perfectly fit all the corners and bends is a testament to the experience our crew lead by Jesse and Sal had.  

This Interlock company has been great and there have been so many people referenced here that have worked to provide us a great customer experience.  To the whole team, great job and thank you.  We look forward to the many years this roof will continuously perform as it was designed and the many more times we will appreciate the beauty of it.

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Sincerely,
Michael V.
Carol Stream, IL 60188

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