Critical: Responsiveness

Our original roof that was installed in 2011 is fine, but, like other reviewers, it has been impossible to get a quote for a roof on an addition we are planning. The contractor has tried multiple times to get a quote and was repeatedly told they would relay to request. When he got nowhere, I called and was told Jennifer, the installation coordinator, was out sick, but they would send her an email. They agreed to cc me on the email, but they never did. I just tried calling and had to leave a voice message. Does your company want more business or not?!

Service: Roof installation

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Response from the company:

Hi Barbara, I understand Mike Rasmussen has been in touch with your husband and your contractor regarding your project, and it’s in the works.
Please don’t hesitate to contact me directly if you have any questions or concerns.

Thanks, Scott
Interlock Metal Roofing
Never Re-Roof Again.® with New England’s Best Roof™
scott@newenglandmetalroofing.com
https://www.newenglandmetalroofing.com
1-866-319-8769