Carol began with a no-pressure consultation from Jonathan Brown, whose clarity and product knowledge set the tone for a trustworthy experience. During this consultation, Jonathan took the time to understand Carol’s needs and provided detailed information about the roofing options, ensuring she felt fully informed and confident in her decision. Behind the scenes, Jennifer Simons ensured seamless communication, handling logistics and questions quickly and professionally. From the first conversation to the final shingle, the Interlock team provided a comprehensive level of service that left Carol feeling supported, reassured, and heard.