We visited the booth Interlock had at the Remodelling Show at State Fair Park. We got a lot of excellent information there and left our number for a call-back. We did receive the call back promptly and got an appointment right away. The estimator showed up on time and thoroughly explained the process, the product choices and the costs. We signed up for a new metal roof that evening because the advantages were so many and the expense over time was not much different from regular shingles. This metal roof will probably outlive us! The actual work didn’t start for about two months because the company is very busy, but removing the old layers of shingles was the first process. This was done in a day and the waterproofing membrane went on. The roofing materials were supposed to be delivered in a couple days, which unfortunately didn’t happen.

The actual work didn’t start for about two months because the company is very busy, but removing the old layers of shingles was the first process. This was done in a day and the waterproofing membrane went on. The roofing materials were supposed to be delivered in a couple days, which unfortunately didn’t happen. Instead, a heavy, rainy week intervened and we did get water in our kitchen. It took a while to get someone to call me back and that was frustrating because it damaged our kitchen ceiling. Ultimately, though, I did get a call and the work was expedited to the following day. The roofers did the entire install in one day and did a great job. The roof is beautiful and we have many people stopping and looking at the wonderful work and superior materials.

I know the company will honor their promise to pay for the damage to the kitchen. Once that is done, all is well. The experience wasn’t perfect, but it was as close as mother nature and shipping glitches allowed.