Alvinston, ON — Roof Review — Feedback on your installers

We need more people like them and the customer service they provided was exemplary

Alvinston, Ontario

My husband and I just wanted to let you know how pleased we are with our new roof and to give you a bit of feedback on your installers.

Jeremy and Alex showed up when they said they would and worked very hard every day they were here. 

They had to deal with very high temperatures and humidity, but it didn’t slow them down. They are very dedicated individuals, friendly, polite, and very knowledgeable about what they were doing.

We need more people like them and the customer service they provided was exemplary. They are both truly an asset to your organization and we just wanted to say well done and to let management know what terrific people they have hired.

We will definitely recommend your company if we hear of anyone needing to replace their roof.

Yours truly,
Helen Lomax
Alvinston, Ontario, NON IAO

Remodelers, home builders, and real estate developers rely on GuildQuality's customer satisfaction surveying to monitor and improve the quality of service they deliver.

Edmonton, AB — Roof Review — Worth Every Penny Never Re-Shingle Again

Worth every penny as you never have to re-shingle again

Edmonton, Alberta

I would like to thank you for installing our new roof from Interlock Industries. I am so happy we went with the deep charcoal grey. I thought it would be too dark but it isn’t. Looks so good on our house as I now can take pride as a new customer.

I would like to thank Derek Bryer and Terry for answering any questions I may have had, very knowledgeable and professional.

I would also like to thank the installers they were very professional and polite. If I had a question they always answered.

As a customer of Interlock Roofing – it may be more money than your asphalt shingles, but it is well worth every penny as you never have to re-shingle again.

I would most definitely recommend the Interlock Roofing to any homeowner who is seriously wanting to replace their shingles.

Sincerely,
Joyce and Brian Kinsella
Edmonton, AB T6L 6V1

Remodelers, home builders, and real estate developers rely on GuildQuality's customer satisfaction surveying to monitor and improve the quality of service they deliver.

Edmonton, AB — Roof Review — Why We Chose Interlock Roofing for our New Roof

A great future investment

Edmonton, Alberta

We had purchased our home in the autumn of 1984 and in 2005 had a new asphalt roof installed.  From day one our deck was always covered with particles from those shingles. These were so called 25 year guaranteed shingles which didn’t last 10 years but we waited a couple of extra years.  We delved into the world of re-roofing and were surprised at the cost of what a new roof would cost (whether it was a tar shingled roof or a metal roof), and their warranties.

My wife was playing Mah-jongg on her iPad and an advertisement for AlbertasBestRoof.com showed up on her screen and she asked for an estimate to do our roofs (house and 2 car garage).  We were approached by Derek Bryer, a consultant for this company and he explained the differences in various roof products that were available in and outside of the company.

After the tar shingles fiasco, my wife and I already determined to go the way of a metal roof.

The night before the crew was to show up they called and said what time they would arrive in the morning.  They showed up on time at 0730 hrs (730 AM) and were finished by 1815 hrs (615 PM).  The crew was very professional and gave us an idea of what they were doing and went to work.  There were 4 in the crew and they worked as a very efficient team and the job flowed smoothly.  They also ensured that we had proper venting in the garage as there never was any venting.  They did a great clean-up job and didn’t disturb any plants around the house.  They were exceedingly professional.

On July 20 the night they finished a storm rolled through and low and behold in the morning no grit on our deck or patio furniture and our water barrel had clear clean water in it (yeah!!  for the flowers and garden).  We are very pleased with the product as our house looks great and what a great future investment.

Sincerely,
Carsten and Pat
Edmonton, AB T5X 3V7

Remodelers, home builders, and real estate developers rely on GuildQuality's customer satisfaction surveying to monitor and improve the quality of service they deliver.

Whitecourt, AB — Roof Review — Our Roof Still Looks Brand New

This is 2 years later and our roof still looks brand new, and we love it

Whitecourt, Alberta

For anyone considering purchasing an Interlock Roof:

Please know Dave and I purchased a roof for our home from Interlock in July 2014.

The roof was installed April 2015. The roof is absolutely beautiful, the installers were amazing (our home is an arch rib so is almost all roof) with their agility and ability as they worked and walked on our roof like monkeys.

Everyone from our salesman Derek the office gal Shauna to Janar and his crew was very professional and experienced in their field. Please feel free to show our roof to anyone interested in same. We would highly recommend this product and your installers to anyone we are so very happy we went with Interlock.

This is 2 years later and our roof still looks brand new, and we love it.

We had a small issue of rusty nails in the flashing and an issue with moisture in Feb 2017 with the unusual weather of warmth and cold. Within a day of contacting Interlock, an inspector was sent to assess and address the matter promptly.

Anyone who visits and sees our roof is impressed with the absolutely beautiful look of it.We previously had a cedar shingle roof and thought this metal roof might be noisy when it rained but it is quieter than the shingles were.

Thank you Interlock, Derek, Shauna, and crew for the wonderful Quality and beautiful product; we are proud and grateful to be covered by Interlock.

Sincerely,
Dave and Claudette Ashmore
Whitecourt, AB T7S 1P7

Remodelers, home builders, and real estate developers rely on GuildQuality's customer satisfaction surveying to monitor and improve the quality of service they deliver.

North Battleford, SK — Roof Review | No more debris from asphalt shingles in the gutters

No more debris from asphalt shingles accumulating in the gutters

North Battleford, Saskatchewan

We would like to share our experience with the Interlock Roofing System we purchased in the summer of 2016.

My wife and I live in North Battleford, Saskatchewan. Our shingles needed replacing, and we looked at all options, but a metal roof was what we agreed on the most. We saw Interlock shingles on the internet and really liked how they looked.

We really want to emphasize the timeline that was involved in getting our new roof. As I we mentioned, we live in North Battleford. I knew the Interlock office was located in Calgary and the shingles made in British Columbia. Our first concern was the logistics of getting the work done when we were dealing with a company from another province. In the end, this did not matter at all.

Neil Wetherell came to our house on April 15 where more samples were shown, and we agreed on the style of the shingle. An estimate was given, more questions answered and the contract was signed. We found Neil to be knowledgeable, polite and not overly aggressive in selling the Interlock shingles. This was appreciated.

One week later we got a phone call from Shauna Cooper in Calgary. She was our main contact with the whole installation, and we can’t say enough about her. The communication was excellent and timely. The initial call with Shauna was her follow up with our meeting with Neil and letting us know the estimated date for starting the work. There were a few emails back and forth with Shauna, and they were always answered promptly.

We have an older character home which had an old brick chimney. We thought this would be a good time to get it removed. Neil didn’t want to commit that this could be done by Interlock, but Shauna made sure that it could. This was not in the initial estimate, but the price to have this removed was very reasonable.

The Interlock Shingles arrived on site May 15.

The installers gave us one day notice that they would be starting the work and on the morning of May 23rd, they arrived with a crew of four. The installers were nothing but professional. They were all there to work. All safety precautions were observed. They maintained a clean work site. They made time to answer questions I had. On May 24, through no fault of their own, they ran out of materials. They said they would be back in 6 or 7 days and sure enough, they arrived seven days later, and after 3 hours, all work was completed on June 3.

It’s been one year now, and these are some observations so far. The noise from rain is NOT a problem. There is no difference between asphalt or interlock shingles. One really nice surprise is we have the cleanest eavestroughs on the block! No more debris from asphalt shingles accumulating in the gutters. One thing to be aware of is where to place the snow guards. It is a metal roof, and the snow will fall down. Make sure they are placed properly where you want them.

We have no regrets and are very happy with our decision to go with Interlock Shingles. The cost of Interlock Shingles might be a shock to some people, but you have to realize that this is the last roof that you will ever get. The Interlock shingles really complement our home, and we are always getting compliments. I think that says a lot about Interlock Shingles.

Thank you,
George P. and Becky S.
North Battleford, SK S9A 1T1

c/o Neil @ www.lastroofperiod.com

Remodelers, home builders, and real estate developers rely on GuildQuality's customer satisfaction surveying to monitor and improve the quality of service they deliver.

Rosemont, ON — Roof Review | Its totally changed the way people view my home

Its totally changed the way people view my home. I'm getting all kinds of compliments

Rosemont, Ontario

I saw a home on my street that looked so striking; I knocked on the door to ask where they got their roof. The homeowner, Sebastian said that he had researched for years to pick a roof that was a good fit for his family. He chose Interlock.

I called Interlock and was contacted by a salesperson – John. We had a wonderful experience with John’s visit. He was very knowledgeable about the product and was very thorough in his explanation of how the roofing system would be installed.

The installers were very good. They were polite, courteous, and respectful of our property. They kept it very clean. They answered all my questions about what they were doing throughout the installation process. We are so happy that they were able to fix the sag in the roof.

I will install another Interlock roof in a heartbeat on any home I own. Interlock is a great organization – the people are wonderful.

I only wish I had done it earlier. My house looks so nice now. It’s totally changed the way people view my home. I’m getting all kinds of compliments.

Wanda
Rosemont, ON L0N 1R0

c/o www.aluminumroofs.ca

Remodelers, home builders, and real estate developers rely on GuildQuality's customer satisfaction surveying to monitor and improve the quality of service they deliver.

Campbell River, BC — Roof Review — Invested in an excellent product that is guaranteed for life

We have invested in an excellent product that is guaranteed for life

Campbell River, British Columbia

In May of this year, my husband and I purchased an Interlock Roofing System. We had met the Interlock representative, Randal at the local Home Show and made an appointment to learn more about the product.

We knew nothing about roofing prior to this experience – few people do. During his visit to our home, Randal walked us through the features and benefits of the complete range of roofing options—facts, statistics, cost comparisons, photographs. He answered our questions thoroughly and provided us with everything we needed to make an informed purchasing decision. We found Randal to be friendly, honest and trustworthy; listening to him was almost like receiving advice from a respected friend.

We have had our new roof for six months now and have often commented on the wisdom of our decision – most importantly, the comfort and security we feel knowing that we have invested in an excellent product that is guaranteed for life. The storms here can be wicked – as can be seen by the resulting damage trees, fences, and roofs.

Listening to the wind howl outside, I thought I would write this letter of support for your product, and for Randal. My husband and I are pleased to recommend Randal to anyone who is considering installing a new roof!

Sincerely,
Donna H.
Campbell River, BC V9W 6S2

Remodelers, home builders, and real estate developers rely on GuildQuality's customer satisfaction surveying to monitor and improve the quality of service they deliver.

Victoria, BC — Roof Review — Very professional salesman and we did not feel pressured at anytime

very professional salesman and we did not feel pressured at any time

Victoria, British Columbia

Dear Sirs:

Just dropping you a letter to let you know how satisfied we are with the complete procedure of our dealing with your company.

It started by reading your brochures and meeting with your salesman Randal at the Home Show at the Save-On Centre in March. Upon speaking with Randal at the home show we set up an appointment with him to come to our home to speak to us and give us a quote for our roof. Having worked with salespeople all our lives in work and pleasure we found Randal to be a very professional salesman and we did not feel pressured at any time.

The roofing material was delivered and the installers notified us when they would be ready to start work on our roof. The installation took place as agreed upon. We have had great remarks from our neighbours stating that they were very impressed with the way the roofers worked… no loud music and no loud talking going on with the roofers while they worked. We agreed with them and had spoken among ourselves about the roofers quality of work ethics. Their clean-up was also excellent.

We are very happy with this Company and we will not hesitate to recommend them to anyone in the future. The roof we choose was Brown Slate and we love it and it looks great.

Yours Sincerely,
Very Happy People
Rae T. and Bev C.
Victoria, BC V8P 2A1

Remodelers, home builders, and real estate developers rely on GuildQuality's customer satisfaction surveying to monitor and improve the quality of service they deliver.

Parkland County, AB — Roof Review — We were constantly replacing blown off shingles

We were constantly replacing blown off shingles

Parkland County, Alberta

Hi Neil,

Our home is not very old, and we were constantly replacing blown off shingles and in some sections, they were even starting to curl.  We decided to look into replacing it with a maintenance free shingle, which had an actual life expectancy of more than 13 years. We contacted a few metal roof companies, and Neil from Interlock was the first company to get back to us.  Even though it was already November, they were able to put us on their winter program, and by February our roof was replaced.  It only took them two days to do, and the roofers were very meticulous about collecting fallen material and nails, during their cleanup.  Our roof looks amazing!!! Every time we pull into our driveway, it looks like a brand new home.   Interlock is a Canadian company that installs their own product, so there is no risk that warranty work would be denied because it was not installed correctly.  This was one of the reasons we decided that they were the best option for us.  The only thing we wish we had done differently, was getting our shed done too.

Parkland-County-AB — Interlock Slate Roof - Tudor Brown

Sincerely,
Grant & Jamie
Parkland County, AB T7Z 1X1

Remodelers, home builders, and real estate developers rely on GuildQuality's customer satisfaction surveying to monitor and improve the quality of service they deliver.

Fort Saskatchewan, SK — Roof Review — Environmentally conscious new shingles

Environmentally conscious new shingles

Fort Saskatchewan, Alberta

Dear Neil,

We are very pleased with our choice of environmentally conscious new shingles and they look great!  It was amazing to think that this was accomplished in just a little more than 24 hours from start to finish.

The installers were courteous and respectful of our belongings, letting us know to move one of our cars to ensure that there was no risk of debris falling into it. I would certainly recommend Interlock to any of my friends and neighbours, and I look forward to enjoying knowing that our roof is gorgeous and ready to handle any weather!

Donna & Chris B.
Fort Saskatchewan, AB T8L 4L6
c/o www.lastroofperiod.com

Remodelers, home builders, and real estate developers rely on GuildQuality's customer satisfaction surveying to monitor and improve the quality of service they deliver.