There are two reasons for this letter to you.
First, both my wife and I wish to express our satisfaction with your roofing product. We are extremely pleased with the completed result and the enhancement to our home.
Second, we wish to take this opportunity to commend your roof installer Mr. Larry Koster he is the kind of exceptional employee that any employer would be fortunate to have working for him. He persevered in spite of extreme adverse weather conditions, which included, rain, sleet, snow, hail, wind and cold, in order to complete the job. He is to be congratulated for being such a conscientious efficient tradesman.
Mr. and Mrs. K.J. Gourlay