Haverhill, MA — Roof Review — New roof started earning its keep the day after it was finished

The new roof started earning its keep the day after it was finished

Haverhill, Massachusetts

5/5

The experience with the entire Interlock team was a pleasure. First having Mike come out to give an estimate and his patience with making a decision, to scheduling and other matters with Jennifer in the office and finally Igor and his crew. Igor and his crew worked really hard, their workmanship was more like craftsmanship. They were very respectful and treated our home and property like it was their own. When they completed the job you did not know they were even there, except for the beautiful new roof.

The new roof started earning its keep the day after it was finished, due to a bad rainstorm. Throughout this winter we were amazed that once the snow had fallen off the roof, we were the only home in the neighborhood to have no snow or ice.

Our advice to any homeowner is to take the leap and get an Interlock roof, you will not regret it.

Karen & Anthony K.
Haverhill, MA 01830

GuildQuality Review

Norwell, MA — Roof Review — I highly recommend metal roofing

I highly recommend metal roofing

Norwell, Massachusetts

5/5

We have had significant damage due to water leaks inside our house over the past 5-6 years. The reasons behind these leaks were ice dams and icicles. Our house is facing north. It gets minimum or no direct sun exposure most winter months. Repairs were costly. The problem, however, would recur every winter. Our roof was about 15-year old and it was not in a bad shape. We had a contractor installing a reinforcement felt in the area of interest (cost about four thousand dollars labor and material) but failed to correct the issue.

After a thorough research, we were left to choose between electrical panels or a metal roof. We opted for the later, for both, safety and aesthetic reasons. We found Interlock Industries through internet-Google- search. We are pleased with our 2 choices (metal roof and Interlock) for the following reasons, with few remarks:

Estimate and contract

Done properly, in a pressure-free environment. Larry Ebbs understood and executed his role well.

Communication and coordination

With the central office were excellent (Jennifer Simons)

Execution

A highly professional crew. Neat, detail-oriented, highly efficient, and courteous workers. Two caveats:

  • The crew who worked on our house was not fluent in English, and communication, when occasionally needed, had to happen over a cell phone.
  • The start was phenomenally fast; completing the job dragged a bit longer.

Cost

Expensive upfront. About 3 times the cost of a shingle roof; cost will go down to about 2.5x with discounts and incentives. Financing option is available, but the interest rate is relatively high. A tax credit is available since (Interlock) metal roofs are energy efficient.

Head Roofer

Paul McAllister is outstanding (as a person and as far as quality of work). In addition to the metal roof, Paul and his crew successfully fixed a chronic leak from a small flat roof in the back of the house. This is a leak that we tried to repair at least twice (different contractors) without success.

Results

* Functionality: We have had 2 major snow storms this winter, between 12-15 inches of snow each time, comparable to prior years. We are delighted to announce that we have not had any leaks. Ice dams continued to form, mainly in the northern section of the house (where the insulation, we believe, is imperfect), but they are much smaller in size and fewer in number. No further icicles noted (make sure you don’t stand underneath the roof after a snowy day, as the snow slides off the roof like an avalanche). One downside is the noise caused by the rain drops. This noise is here to stay and will bother some people.
* Appearance: The roof look is outstanding. Sharp and perfect geometry. The color contrasts nicely with the paint.

Overall

If you live in a snowy region, and you are planning on replacing the roof of your home for functional or aesthetic reasons, or for both, I highly recommend metal roofing.
I also recommend metal roofing for new constructions in these areas as well.
If you decide to go with a metal roof, Interlock Industries (New England) will meet or exceed your expectations.

Jean-Pierre G.
Norwell, MA 02061

GuildQuality Review

Chelmsford, MA — Roof Review — We are more than satisfied with our experience

We are more than satisfied with our experience

Chelmsford, Massachusetts

5/5

After we experienced a problem with our initial salesman, Dave Harrison and staff were exceptional in resolving the issue. We are more than satisfied with our experience.

Sincerely,
Michael & Deborah K.
Chelmsford, MA

GuildQuality Review

Environmentally friendly and built to last!

The house is 16 years old. The roof tiles were beginning to curl and I thought it was time to get a new roof. I consulted a company I had employed in the past and they offered me a roof with a 50 year warranty for about $28,000. I told my optician about their offer and he told me not to use them but to try Interlock. He had had a good experience with Interlock and recommended them to me. He gave me the BBB number to make the connection. Interlock offered me a limited lifetime warranty with a far superior product which is energy efficient, color fading resistant for many years,weather and wind resistant, and environmental friendly made of 95% recyclable material. Up to a degree it is fire resistant, too. Pigeons are not attracted to it and that is marvelous because before I had a lot of pigeons sitting on top of it and getting a lot of droppings from them. Not now. The work was done in about a week and a half. The workers worked constantly and were courteous and friendly. All spoke Spanish, my mother tongue. That made it pleasanter. I was surprised Hispanics were involved in this industry. Now I have a new roof from Interlock, new gutters from Leaf Guard, and new windows and doors from the Power Remodeling Group, all with limited lifetime warranty. As a senior citizen, I cannot ask foranything more as my income becomes fixed in a few years.

 

 

Ana C. Melecio

Chelsea, MA


Chelmsford Roofing Review 2010-06-02

Customer Satisfaction 6/6

Workers made very effective use of time, were courteous and respected plantings around the house.  They not only cleaned at the end of the job but at the end of each day.

1.  Did you receive all materials and services presented to you by our company representative?  YES
2.  Are you completely satisfied with teh product and workmanship?  YES
3.  Were our installers courteous and professional in their work?  YES
4.  Was all of the excess debris removed from your property and the area thoroughly cleaned upon completion of the installation?  YES
5.  Would you recommend our company to others as dealing fairly and in good faith?  YES
6.  Have you inspected the job during day light?  And walked around the job with the installer?  YES

It is so comforting to know that it will no longer leak around the dormers.

I want to thank you for coming to my home to show me the video, samples, and explain the differences between the Interlock Roofing System and regular roofing shingles.

The blue I chose is beautiful and really perks up my old home. It is so comforting to know that it will no longer leak around the dormers. I can now paper and paint my bedrooms with confidence and know that we won’t be ruined by rain. It is so nice to know that I will never have to roof my home again.

Thank you again,

Sincerely,
Theresa M. Dixon
Quincy, MA

 

 

 

 

Submitted on www.newenglandmetalroofing.com

It was a good experience for us as homeowners.

Just a note to let you know about the pleasant experience we had when your contractor came and installed our new Interlock roof on September 6 and 7. The group of young men who installed the roof seemed very experienced and had the roof installed in a reasonable amount of time. They acted professionally and were courteous. They cleaned up all nails and other debris that fell when they were roofing. It was a good experience for us as homeowners.

As an aside, and not as a criticism, I just want to suggest that the contractor may want to contact the homeowner a few days ahead of the day they would like to install the roof. Mr. Plesnik called us September 5th at 4:30pm to say he would be there the next morning to start the work, It worked out fine for us, but I’m sure it may be a problem for others,

We love the look of our roof and get lots of compliments on it. We can hardly wait until the snow flies, to see the difference that this new roof will make.

Sincerely,
Marlene Pelkey
Lawrence, MA

 

 

 


Submitted on www.newenglandmetalroofing.com

I am truly impressed.

I am so satisfied with my new Interlock Roof!. Your regional manager, Mr. Patrick O’Riordan was very polite and informative. He answered all my questions and clearly explained the Interlock Roofing System.

The installer was extremely hard working. And I can’t believe how clean he left the job site!  I am truly impressed.

Many people have stopped by, as this is a very busy street, and I have expressed my satisfaction with your company to those with whom I have spoken.

I was interested in your roofing system due to our New England winters, snow and ice dams on my roof. I can hardly wait for a snowstorm (well-almost) to see how the roof performs.

Thanks for such a great job! Keep up the good work!

Sincerely,
Gloria Carpentier
Dracut, MA

 

 

 

 

 

Submitted on www.newenglandmetalroofing.com

With this roofing – problem solved.

For me the change to a metal roof is something I have thought about for some time as I have had nothing but problems with new asphalt put on ten years ago. Ice dams and leaks have been a problem from the beginning of which I thought taking off the gutter would help. Next was to pay to have a three foot, piece of aluminum put in along the length of the roof, result, snow dams above the aluminum strip.

The next thing to try was electric wires, which were somewhat successful, but meant taking down and putting up yearly.

At the age of 54, to be on a ladder dealing with wires and ice dams is okay, but how about 64 or 74. Some new way to roof had to be the answer. In New Hampshire where my brother and I have a summer place, a new cabin was being built and it had the long metal panels which didn’t look to bad but planted. The idea that an option was out there. Interlock was the better choice for a metal type roof and looks better to.

The cost of snow seal and new shingles, stripping off two layers, the cost of recycling in twenty years, led me to see that a non asphalt does cost more initially, but how about in the long run? Probably not.

With my new Interlock Roof, time spent on the roof, don’t see any need, snow dams, snow slides off. No need for roof rake or wires. Loudness in the rain, not noticeable. Appearance, looks great. With this roofing – problem solved, it’s on to other needed repairs.

Thanks Interlock.

Sincerely,
Daniel Raske
Burlington, MA

 

 

 


Submitted on www.newenglandmetalroofing.com