To: Interlock / New York’s Best Roof
My husband and I wanted to write to you to let you know how pleased we are with our entire experience working with Interlock. We now have a beautiful new roof and the process was totally professional and first rate.
We first learned about Interlock from information received in the mail. However Mr. Robert Allen, our sales coordinator, gave a very thorough, knowledgeable presentation of the roofing product, answering our questions, showing samples and leaving us with written materials we could look over at our leisure. Mr. Allen was always a phone call away to answer our questions, returning our calls if not the same day certainly with a 24-hour period.
Once we decided to purchase an Interlock roof, the time frame spelled out in the contract was adhered to. Financing was available and Mr. Patrick Doyle worked very diligently to get us the best rate of interest available to us. Whatever concerns we had were addressed and the paperwork was simple and straightforward.
The installment crew was professional, courteous and hardworking. Our roof was done in 2 1/2 days and clean-up was always done at the end of each day. The crew always spoke with my husband in a polite, unobtrusive manner and did whatever it took to make the installation as easy as possible.
Now not only do we have a great looking roof with a 50-year warranty, we also bought a great product. The roofing itself creates minimal waste and is recyclable. It reflects the sun in the summer so our air conditioning works more efficiently. In the winter we no longer have to snow rake the roof, the snow melts off automatically. Our house now seems quieter, even our 14 year old son remarked he didn’t know it was raining until the rain hit the windows. Our new roof gives our house a more finished look and according to our tax expert, metal roofs are tax-deductible!
My husband and I can not only say enough positive things about interlock. We would highly recommend their product and company to anyone considering a new roof. Drive by and see the finished product!
Claudia and Ray Bounds
Clifton Park, NY