Metal Shingles Edmonton, AB Review 🇨🇦 — June 12, 2018 | Interlock®

Edmonton, AB

★☆☆☆☆
Cecil and Susan B. Edmonton, AB Review: June 12, 2018 · Completion: May 11, 2018
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

It's not the material that I have problems with, it is the people. They could have communicated better and improved people skills to enhance the experience working with them. It costs $20k for a roof and this is how they treat their customers? I can't believe it. They have terrible customer service.

Detailed Ratings

Sales Punctuality

★★☆☆☆ Disagree
“See below comments.”

Sales Knowledge

★★★★☆ Agree

Employees Professionalism

★★★☆☆ Neutral
“See comments below.”

Communication

★★☆☆☆ Disagree
“A lack of communication resulted in a lot of issues for this project.”

Installation Crew

★★★★★ Strongly agree

Quality Of Materials

★★★★★ Strongly agree

Quality Of Workmanship

★★★★★ Strongly agree

Clean & Safe

★★★★★ Strongly agree

Professional Completion

★★★☆☆ Neutral
“A piece fell off the roof three days after installation. I sent pictures to Derek and I have yet to hear back from them. That was 2 weeks ago.”

Problem Resolution

★☆☆☆☆ Strongly disagree
“See above and below comments. We are going on three weeks without resolution.”

Schedule

★★☆☆☆ Disagree
“They sent a man out to do the job that actually told me he could not do it. Another instance one of the employees was an hour late. Customer service said he had car troubles but he arrived and said he had an emergency job he had to go to.”

Likely To Recommend

★☆☆☆☆ Strongly disagree
“It's not the material that I have problems with, it is the people.”

Roof Details

Roof Installation Location: Edmonton, AB

Roof Installation Year: 2018

Roof Age: 8 years, 1 month, 6 days

Review Submitted: 0 years, 1 month, 1 day after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Black

Local Interlock Roofing Company Near Edmonton

Interlock Metal Roofing (Alberta) Ltd.

Interlock Metal Roofing (Alberta) Ltd. has proudly served homeowners across Southern Alberta since 1999, providing durable and energy-efficient aluminum roofing systems designed for the Prairies’ wide range of weather conditions. From Red Deer to Calgary, Lethbridge, and Medicine Hat, our roofs are engineered to withstand hail, wind, and snow—while enhancing the look and long-term value of your home. As part of one of Canada’s leading metal roofing installers, we’re committed to sustainable craftsmanship, professional installation, and a lifetime of protection backed by an industry-leading warranty.

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