Metal Shingles Seattle, WA Review 🇺🇸 — February 20, 2019 | Interlock®

Seattle, WA

★★☆☆☆
Joseph F. and Doris B. Seattle, WA Review: February 20, 2019 · Completion: January 19, 2019
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

Most certainly the communications before and during the project must be addressed. A simple text or phone call letting customers know whether the crew would be onsite or not would make for a much more pleasant or even more tolerable experience.

Detailed Ratings

Sales Punctuality

★★★★☆ Agree
“There was a period where I lost communication with Ross. As it turns out, he'd been on vacation. Outside of that, Ross stayed in contact during the project and acted as an advocate for my concerns.”

Sales Knowledge

★★★★☆ Agree

Employees Professionalism

★★★☆☆ Neutral
“Repeated communications failures soured my overall experience with Interlock.”

Communication

★★☆☆☆ Disagree
“This was the low point of the experience. For such a an expensive project, the service level was not nearly what I expected.”

Installation Crew

★★★★☆ Agree
“The crew did their best to address concerns an meet all requirements on the job however there was one point during the skylight installation where things appeared haphazard however the result seemed to turn out just fine.”

Quality Of Materials

★★★★★ Strongly agree
“So far the materials are living up to their reputation.”

Quality Of Workmanship

★★★★☆ Agree

Clean & Safe

★★★☆☆ Neutral
“There was more debirs left over after the job that I found myself picking up during the final walkaround.”

Professional Completion

★★★☆☆ Neutral
“The overall experience is a 2 on this scale which I am not satisfied with given the price point of the roof.”

Problem Resolution

★★★★☆ Agree
“When the right person is reached, problems where effectively dealt with.”

Schedule

★★★★☆ Agree
“Once the work began, Interlock did their best to maintain the schedule despite some difficult weather related circumstances.”

Likely To Recommend

★★☆☆☆ Disagree

Roof Details

Roof Installation Location: Seattle, WA

Roof Installation Year: 2019

Roof Age: 7 years, 4 months, 29 days

Review Submitted: 0 years, 1 month, 1 day after completion date

Roof System: Interlock® Shingle Metal Roofing

Roof Color: Deep Charcoal

Local Interlock Roofing Company Near Seattle

Interlock Metal Roofing (PNW) Inc.

Interlock Metal Roofing (PNW) Inc. is the official installer of the Interlock® Lifetime Metal Roofing System throughout Washington and the greater Pacific Northwest. Trusted in Western Washington since 1997, we specialize in premium, heavy-gauge aluminum roofing engineered to handle the region’s relentless rain, coastal wind, moss growth, and freeze-thaw cycles — all backed by a Lifetime Limited Warranty and our promise: Never Re-Roof Again.® From Seattle and Tacoma to Bellevue, Bellingham, Stanwood, and Vancouver, WA, our factory-trained crews install five architectural Interlock® profiles — Slate, Cedar Shingle, Shake, Mediterranean Tile, and Standing Seam — each finished with the Alunar® Coating System for long-term color retention, corrosion resistance, and energy efficiency. Every Interlock roof is lightweight, non-combustible, and fully solar compatible, offering homeowners a beautiful, sustainable roof designed to last a lifetime in Washington’s demanding climate.

Explore Interlock® in Washington

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