Had ice damage to two of our slate shingles

5/5

Had ice damage to two of our slate shingles, called and very promptly Brad and fellow technician showed up and did the required repair. Very professional and courteous. Have been very impressed with this company

Sue F.
Jerseyville, ON

Guildquality

Withstanding all the windstorms / snowstorms / heavy rainfalls

5/5

Hi Mike/Scott and Interlock Roofing!!!

We hope you are all well and doing great! We just wanted to get in touch to give you some feedback for the review.

After 2 years we are very happy with our aluminum copper roof!!
It is consistently withstanding all the windstorms/snowstorms/heavy rainfalls and tree branches falls in Belcarra which is the most important thing for us. Also everyone in the neighborhood had complemented on how great it looked.

Again we would like to extend our thanks to your great crew that worked in pretty hot summer conditions and did a great job!
And great thanks to Mike for being very professional and greatly flexible in accommodating our requests and needs.
We had a very positive experience from the beginning all the way to the end.

All the best to everyone!!!

Sincerely,
Kara and Attila
Belcarra, BC

Guildquality

We would recommend Interlock to anyone that is looking for a metal roof

5/5
We are very pleased with Nicholas and his crew. They showed up when they said they would and kept us informed as the project progressed. They were also very polite to talk to and cleaned up at the end of every day. Very professional.!! We would recommend Interlock to anyone that is looking for a metal roof. From the sales team through to the installation crew we felt that we were being looked after and everyone kept us informed through the whole process. Thank you to you all.

Cheers,
Erin and Cindy M.
Langley, BC

Guildquality Review

We have already noticed the benefits that the salesperson had sold us on

5/5

I would like to take this time to thank you and your installers for the high-quality workmanship and timely installation of my new Interlock metal roofing system. The installation was very well performed and in a timely manner. I have had no problems in recommending your company and product to many of my friends and family when the topic of roofing has come up.

We have already noticed the benefits that the salesperson had sold us on and we look forward to many years of hassle-free “coverage” your system provides.

Thank you,
Lock Corley
Richmond, BC

Guildquality Review

He went beyond the call of duty to perform an excellent job

5/5

This letter regards the installation of a new roof on our house using your products.

First of all, we are extremely pleased with your product. We would be happy to recommend it as an excellent product.

Next, I would like to commend you on your choice of an installer for our new roof. I do not think you could have chosen a better installer.

From the very first day on the job, it was obvious that Mr. Ritter was a highly competent tradesperson. He pointed out many errors that had been made on the original roofing system. In addition he advised us on the necessary corrective measures. In my estimation he went beyond the call of duty to perform an excellent job.

I feel you company should be very pleased to have a craftsman with such a good sense of responsibility, desire and ability to do an excellent job.

Once again, we are extremely pleased with your product and the workmanship of Mr. Ritter.

Yours truly,
M.A. Lantz
Ladysmith, BC

Guildquality Review

The installers did a superb job

5/5

Recently we had a cedar shake roof replaced by Interlock Industries (BC) Ltd. The installers did a superb job. They were courteous, friendly and very cooperative. We can highly recommend them to anyone thinking of re-roofing their house.

Hugo B.
Maple Ridge, BC

Guildquality Review

Thank you for sending such excellent workers

5/5

In doing the roofing project on my property, Tyler and Michael have exhibited exceptional professionalism. They were thorough and meticulous in what they did, and were pleasant and courteous in dealing with us.

We are most satisfied with them. Thank you for sending such excellent workers to do the project for us.

Stephen Hoh, MD
Lions Bay, BC

Guildquality Review

We are extremely pleased with the completed result and the enhancement to our home

5/5

There are two reasons for this letter to you.

First, both my wife and I wish to express our satisfaction with your roofing product. We are extremely pleased with the completed result and the enhancement to our home.

Second, we wish to take this opportunity to commend your roof installer Mr. Larry Koster he is the kind of exceptional employee that any employer would be fortunate to have working for him. He persevered in spite of extreme adverse weather conditions, which included, rain, sleet, snow, hail, wind and cold, in order to complete the job. He is to be congratulated for being such a conscientious efficient tradesman.

Sincerely yours,
Mr. and Mrs. K.J. Gourlay
Nanaimo, BC

Guildquality Review

The concept of permanent roofing system with a lifetime transferable warranty, will give us peace of mind, as well as increase the value of our property

5/5

My Wife and I are very pleased with our new aluminum roof it has been almost four months since Interlock crew in so efficient and timely manner installed it. Some years ago after my asphalt shingles roof No.3, I promised myself never again with the asphalt crap, I HATE IT (Heavy, Flammable, Granules- shedding-eaves-clogging, gone with the wind, etc, etc.).

The concept of permanent roofing system with a lifetime transferable warranty, will give us peace of mind, as well as increase the value of our property.

After some hesitation regarding the cost, looking in retrospect, I believe it -was the right decision to make. The only thing left to do now is to sit, and relax under a maintenance free Interlock roof.

Finally, hats off to the installation crew, very helpful in answering technical question, posed to them on the precautions they took to prevent damage to property, on how clean they daily left the surroundings.

Thank you, Sirs, Sincerely,
Peter Firsoff
Brampton, ON

Guildquality Review

My new Interlock roof has satisfied me beyond all expectation

5/5

It has now been two years since the installation of metal interlocking shingles on the roof of my residence in Ottawa. As I indicated to the salesman at the time, if after two years I was totally satisfied with the installation and performance of my new roof I would take the time to extol the virtues of the Interlock system.

To date, I have indeed been most impressed with the performance of my roof prior to installation of the Interlock system, I was required to change the asphalt shingles on my roof every eight to ten years. Because I have a low slope roof on my home, I was not immune from the occasional leak between re-shingling jobs. Re-shingling a roof is a major financial investment, and obviously more so when considering an upgrade from the standard asphalt shingles used by the construction industry, Therefore, prior to my decision to accept the Interlock roof system, I had a number of concerns such as fading, longevity, performance, workmanship, appearance, etc. I can categorically state that, to date, initial apprehensions have not materialized. My new Interlock roof has satisfied me beyond all expectation. Besides the leak-free performance of my new root, the next greatest benefit is the appearance of the Interlock shingles versus the conventional asphalt shingles. Homes with the Interlock systems have a much greater aesthetic appearance as attested to by friends, neighbours and strangers passing through the area. This, in addition to the lifetime warranty (50 years on the resale of the home), greatly enhances the marketability of the home on re-sale. To say I am pleased as punch with my new roofing system is an understatement.

I have no objection to Interlock Industries using my endorsement of their product. I have not, nor will I receive any financial or other benefits for this endorsement. Satisfaction and peace of mind (especially when it rains) are my rewards. Thank-you Interlock Industries for a job well done.

 

Thank you,
R.J. Bens
Ottawa, ON

Guildquality Review

With Interlock Roofing, we had absolutely no problems

5/5

Dear Sir:

Today our beautiful new roof is completed. We are very pleased with the quality of your product as well as the genuinely dedicated employees that we have had the pleasure of meeting. Your service is excellent; your employees believe in the product and take great pride in presenting us with nothing but the finest. It is said that “You get what you pay for” but rarely does one get exactly what one pays for without having to constantly check on the workmanship, the product quality and in general just make sure that what has been promised is actually going to happen, with no shortcuts or shoddy corner cutting. With Interlock Roofing, we had absolutely no problems; everything was done exactly as promised!

The young man who installed our roof “Brennan White” was an artist! What a pleasant, friendly and conscientious tradesman! Brennan’s attention to detail was appreciated very much. It is not often in today’s world that one has the chance to meet a young man who is down to earth, hard working and reliable. Brennan is a good ambassador for your company, I do hope you will mention to him how much we appreciate all the little things he did and the extra time he spent making certain we were totally satisfied with our new roof. Brennan was here on our job site alone, because his helper had a family emergency and so Brennan slaved away here for a week installing our roof. He is an honest and hard working young man and I hope Interlock is aware of the valuable asset he is.

With regards to the roof itself, I must say how happy we are that we have at last a roof over our heads that will always be there. We have replaced roofs on other homes twice and we were very disillusioned to think that in 5, 10 or 20 years we would need to do it all over again. It is awesome to know that we will never need to worry about our roof again.

A new roof most certainly increases the value of any home but that value lessens with each passing year in all other types of roofs. The life time warranty and 50 year-transferable guarantee, that Interlock Roofing provides, will allow us to maintain the equity of our investment for as long as we live! And it will always look great!

We would also like to thank Ted, for role he played in our investing in this wonderful roofing system. Thanks Ted for taking the time, for showing us what else is out there in the marketplace and for checking in on the job itself and interacting with us. So very often today, when you purchase something, you never see the sales representative again, which always leaves us wondering if our decision to purchase was a good one. As I stated before our roofer Brennan was just great but seeing Ted stopping by to ensure that the job was being done to our own high standards, was very profession and reassuring.

Thanks to Ted and Brennan.

Sincerely yours
Connie Wilson and Sandy McDougald
Duncan, BC

Guildquality Review

I'm glad we did it now rather than waiting

5/5

As I promised, here is our very belated letter following the installation of our new Interlock Roof in mid April of this year.

Mark and Martin, our installers, were terrific. They were courteous and friendly and Mark took the time to answer all my questions. They cleaned up those huge mounds of old shakes completely and they left the worksite neat and tidy at the end of each day. They did a great job!

As Mark told me when I complimented them, he treats each job as if he were doing it at his own home. They take pride in their work. Ted, I think these guys deserve a raise!!

We are very happy with the appearance of the roof and knowing that we are worry free for the rest of our lives is a good feeling. The neighbors watched the installation with great interest as most of them also need to re-roof their houses soon. When I saw how crumbly and dry those cedar shakes were, I would say sooner, rather than later. I’m glad we did it now rather than waiting until we had either water leaking in and staining our vaulted ceiling or shingles flying off in the wind.

When you are back in Calgary feel free to stop by and take your pictures; now that spring is here the yard is looking quite lovely. Call me first so I can put the coffee pot on!

 

Sincerely,
John & Jan Anders
Calgary, AB

Guildquality Review

LOOKS - LOOKS - LOOKS GREAT!!!

5/5

LOOKS – LOOKS – LOOKS GREAT!!!

We just wanted to say the roof really looks great. The reason we are writing this letter is to let you know how pleased we were with your workmen.

They did a fantastic job on the roof as well as cleaning up after themselves each day. Please extend our thanks to them for a really professional job well done.

Yours truly,
Harold and Sandra B.
Hamilton, ON

Guildquality Review

Headaches we have experienced using asphalt shingles

5/5

We hope this letter will save someone experiencing some of the aggravation, expense, internal damages and headaches we have experienced using asphalt shingles.

Our home built in 1984, had its roof finished with asphalt shingles. Within ten years we started to experience leaking around flashings resulting in a rosewood chest having to be refinished and stippled ceilings in several areas of our home having to be repainted. By 1995 we reluctantly gave in to the realization our roof needed replacing and started shopping for a new roof. In May 1996 we re-roofed our 11-year-old home using IKO’s “Aristocrat” asphalt shingles which were rated at 25 years (cost $3321.28). Unfortunately, when the roofing contractor ordered the shingles they did not order enough, and the finished roof ended up with a distinctly different colored patch at the front of our very long roof which extends from the peak of our house to the front of the garage. At the time I was assured a year of sun bleaching should rectify the color variation, but if it didn’t, I was to call them to arrange to have it rectified.

One year later our “new” roof still looked “patched,” and a call was made to the roofing company who arranged a meeting with a senior representative of IKO, the president of the roofing company and myself. Following that meeting, I received a letter from IKO telling me the guarantee did not cover “color.” The IKO letter Included an offer of approximately $500.00 so that I could deal with MY problem on my one-year-old, Aristocrat (26 years) shingle roof. Upon receipt of that letter, I contacted the roofing contractor, told them about the letter and informed them they would not be hearing from me again but would hear from a lawyer on my behalf. Boy, did that get things happening! Fortunately for us, the roofing contractor stood by us, and the “color” matter was satisfactorily resolved by November 1997. Unfortunately, we experienced significant interior leaking in December 1997 following a very wet heavy snow. The leaking was so bad it was “raining” from the light in our front entrance, and our front door froze shut! The result to us was more inconvenience, more damage, more shabby cosmetic repairs by a fellow provided by the roofing contractor but at last, it looked like our roofing problems were behind us.

In July of 1998, Northwest Calgary was hit by a severe hailstorm. My husband’s worse fear was the storm would have knocked 15 of the 25 years off the life our “new roof.” That storm obliterated our roof, and the insurance adjuster’s first comment was that the roof would need replacing. During the summer and fall of 1998, it was almost impossible to get a roof installed, and we seriously questioned the quality of work that we saw around us.

February of 1999 arrived with us still in need of a new roof, so we went roof shopping at The Home and Garden Show where we met Ted Rector of Interlock Industries (Alberta) Ltd. Several of Interlock’s competitors couldn’t even be bothered to take the time to talk to us. Those that did speak to us were selling asphalt (paper or fibreglass) shingles. Within a week Ted came to our home, and we had arranged to get a roof to solve our problems finally.

Our new roof tile in charcoal gray is now on our home. We love the look! The installers were a super group of very considerate fellows. Clean-up by Interlock’s installers was very thorough. I wish all of our roofing experiences could have been as pleasant as our dealings thus far with Interlock and its representatives!

Wendy L. Herrick
Calgary, AB

Guildquality Review

We look forward to a roof that will continue to look good over time and provide increased protection and insulation from the elements

5/5

We wanted to let you know how pleased we are with our new Interlock Roof. The installers, who worked on our house, as well as being friendly, courteous and knowledgeable about the product, worked quickly and efficiently. They tidied as they went along and kept us informed about the progress of their work. Your office staff were also very Informative and helpful.

I have no hesitation in endorsing your roofing system. I am astounded that so few people have taken advantage of such a roofing system, I can only hope that your company somehow reaches a lot more homeowners, as your roofing system is not only exceptionally sound, safe and pleasing to the eye, more importantly, it is ecological, thus saving some of our near depleted natural resources.

The Interlock Roof really has added to the attractiveness of the house and has drawn interest from neighbours and passers-by. We look forward to a roof that will continue to look good over time and provide increased protection and insulation from the elements.

 

Sincerely,
Ben G.
Scarborough, ON

Guildquality Review