AI & Automated Processing Disclosure
Interlock Roofing Ltd.
July 2, 2026 July 2, 2026
TL;DR
We may use AI-assisted tools (chat assistants, lead routing, content and analytics tools) to operate our site and respond to inquiries. This page explains where and how, what data is involved, and your choices. We keep a human in the loop for decisions that materially affect you, and we don't sell your data to train third-party models beyond what our Privacy Policy allows.
Table of Contents
1. Where We Use AI
We may use AI and automation for: website chat or virtual assistants; routing and prioritizing inquiries to the right dealer; drafting and curating content; analytics and fraud or security detection; and improving customer experience.
2. Data Used
AI tools may process information you provide (inquiry details, contact information) and site-usage data, per our Privacy Policy. We use reputable providers under contract and do not permit them to use your personal information to train their own models except as disclosed or permitted by law.
3. Human Oversight
Estimates, contracts, and decisions that materially affect you are made or reviewed by people, not solely by automated means. You can request human assistance at any time via 1-866-733-5811.
4. Accuracy
AI-generated content may contain errors and is provided for general information only; it does not constitute professional or binding advice. Binding terms come only from a written agreement with an authorized installer.
5. Your Choices & Rights
You can decline chat or automated tools and contact us directly. Where applicable law provides rights regarding automated decision-making or profiling (for example, CPRA, PIPEDA, or GDPR-style regimes), you may exercise them via the Data Subject Access Request process or [email protected].
6. AI Crawling of Our Site
Our stance on AI systems reading, citing, and training on our public content is expressed in our robots.txt and Terms of Service; rights in our images and media remain governed by the Image & Media Licensing Policy.
Related Legal Policies
These policies work together to govern your use of our website, services, communications, and data practices.
- Privacy PolicyExplains how we collect, use, and protect your personal information.
- Terms of ServiceGoverns your use of our website, services, and interactions with Interlock.
- Cookie Policy and Consent ToolDetails how cookies and tracking technologies are used and managed.
- Do Not Sell or Share My Personal InformationAllows you to opt out of certain data sharing under applicable laws.
- Data Subject Access RequestSubmit a request to access, correct, or delete your personal data.
- SMS & Communications PolicyExplains how we communicate via phone, SMS, and email, including consent and opt-out options.
- Accessibility StatementDescribes our commitment to providing an accessible website experience.
- Image & Media Licensing PolicyDefines usage rights for images, media, and intellectual property.
- Customer Review & Feedback PolicyHow we collect, moderate, and publish customer reviews — honestly and without incentives.
- Cancellation & Refund PolicyYour right to cancel a home-improvement contract and how refunds are handled.
- Financing & Promotional DisclosuresThe terms behind our advertised financing and promotional offers.
- California Notice at CollectionCalifornia CCPA/CPRA notice at collection and financial-incentive disclosure.
- Copyright / DMCA PolicyHow to report copyright infringement under the DMCA, and our designated agent.
- Responsible Disclosure PolicyHow to responsibly report a security vulnerability to us.
- Canadian Anti-Spam (CASL) PolicyHow we comply with Canada's Anti-Spam Legislation for email and SMS.
- Trademark & Brand Usage PolicyHow the Interlock® trademarks may and may not be used.