Metal Shingles Calgary, AB Review 🇨🇦 — August 6, 2025 | Interlock®

Calgary, AB

★☆☆☆☆
Barbara P. Calgary, AB Review: August 6, 2025 · Completion: July 23, 2025
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Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

I had to call the Calgary office twice to find out the date of installation of the roof. There was no communication at least as the customer once I signed the contract . This should be a seamless process from sales people to installers. You dont have a supervisor to come on site as other roofing companies in calgary do. There were a myriad of problems during the installation I complained but had no return calls from the installers . I believe the person in charge was Dave Thomson. He never called me back to review issues. The roof looks very nice. However for 52,000. I think someone could have returned my calls. Everything

Detailed Ratings

Likely To Recommend

★☆☆☆☆ Strongly disagree
“I had to call the Calgary office twice to find out the date of installation of the roof. There was no communication at least as the customer once I signed the contract . This should be a seamless process from sales people to installers. You dont have a supervisor to come on site as other roofing companies in calgary do. There were a myriad of problems during the installation I complained but had no return calls from the installers . I believe the person in charge was Dave Thomson. He never called me back to review issues. The roof looks very nice. However for 52,000. I think someone could have returned my calls.”

Sales Punctuality

★★★★★ Strongly agree

Sales Knowledge

★★★★★ Strongly agree

Employees Professionalism

★★★★☆ Agree

Communication

★☆☆☆☆ Strongly disagree
“It shouldn't be up to the customer to continually try to contact interlock office or get a reply re concerns over installation”

Installation Crew

★★☆☆☆ Disagree
“Nails and splinters laying all over the sidewalk. This is a residential area and neighbours walk down the street. Neighbours complained why installers when taking their break not clean the sidewalk of sharp metal debris nails wood splinters. These were a few of my concerns never addressed I as the customer swept the sidewalk picked up debris”

Quality Of Materials

★★★☆☆ Neutral
“It would have been helpful at the end of installation to use a drone as other roofing companies do to see if the pattern of the installation is correct or there are any gaps etc”

Clean & Safe

★★☆☆☆ Disagree
“See previous comments”

Professional Completion

★★☆☆☆ Disagree

Problem Resolution

★☆☆☆☆ Strongly disagree

Schedule

★★☆☆☆ Disagree
“When I signed the contract I had asked for the first week of July. The contract indicated the middle of July. My realtor Gemma Hobb from Sothebys concurs i didn't specify the middle of July she was at the sales meeting. Next time the sales person needs to confirm installation date with the customer”

Roof Details

Roof Installation Location: Calgary, AB

Roof Installation Year: 2025

Roof Age: 0 years, 10 months, 25 days

Review Submitted: 0 years, 0 months, 14 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Musket Grey

Local Interlock Roofing Company Near Calgary

Interlock Metal Roofing (Alberta) Ltd.

Interlock Metal Roofing (Alberta) Ltd. has proudly served homeowners across Southern Alberta since 1999, providing durable and energy-efficient aluminum roofing systems designed for the Prairies’ wide range of weather conditions. From Red Deer to Calgary, Lethbridge, and Medicine Hat, our roofs are engineered to withstand hail, wind, and snow—while enhancing the look and long-term value of your home. As part of one of Canada’s leading metal roofing installers, we’re committed to sustainable craftsmanship, professional installation, and a lifetime of protection backed by an industry-leading warranty.

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