Standing Seam Sechelt, BC Review 🇨🇦 — April 6, 2019 | Interlock®

I would NEVER recommend them I wrote this email to them in November Todd, I am not impressed with Interlock and would not recommend your company to anyone. I will also be writing to BBB and Homeowners’ Guild with my review. I have done several renovations, this has been the worst experience. I understand you have had difficulty finding and retaining skilled labour, this is your problem not mine. I had chosen your company over local bidders, which were all less expensive, because I was led to believe the Interlock product was superior, your installers were skilled and reliable, and that the company stood 100% behind its commitment to provide and install the best product.The contract was signed on April 28, 2018, with a commitment the work would commence within 6-8 weeks and the work itself would take two weeks to complete (according to Dimitri). This must have been an outright lie. I contacted you in mid-July (10 weeks after the contract was signed) and was told the work would commence in early August, then I was told mid-August, late August, mid-September. Finally your crew arrived late September, removed the old roof and covered it with protective wrap. Then they left and the rains came. I was told the roofing material was not ready so the crew left. Since then the job has lingered, with intermittent spurts, it is now late November and the job is unfinished. I had lined up a contractor to renovate my front entry stairway, I had to cancel that contract to meet your August schedule as the jobs could not coincide. I lost this contractor, it caused him a signifant financial set back. I have also had to defer gutter cleaning and yard fall cleanup—I have had to postpone scheduled dates several times. Things have been broken, with lack of care and attention (hummingbird feeder and ornamental owl).I have concerns about the quality of the work: lines are not straight, edges are not even, capping is not level, gutters have been dented and scratched where ladders have been placed. This roof project has been beyond inconvenient. I have a family renting my suite, they have been very reasonable and have not complained about the mess and disruption for two months. The bin finally was removed last week but the area is littered with sharp pieces of metal. Tools and metal fly off the roof, metal sheeting left perilously leaning on the upper deck, and there’s garbage laying around.