Metal Shingles Ottawa, ON Review 🇨🇦 — February 7, 2022 | Interlock®

Ottawa, ON

★☆☆☆☆
Gina B. and Simon C. Ottawa, ON Review: February 7, 2022 · Completion: December 31, 2021
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

There seems to be a disconnect between sales and the installers so my experience was overall poor. I would think that the sales need to talk to the installation team for the installation team to be able to communicate with the client.

Detailed Ratings

Likely To Recommend

★☆☆☆☆ Strongly disagree
“There seems to be a disconnect between sales and the installers so my experience was overall poor.”

Sales Punctuality

★☆☆☆☆ Strongly disagree
“I never knew when they were coming, they cancelled multiple appointments and they ended up leaving the job half and it took me a couple weeks to get someone out to complete the job.”

Sales Knowledge

★★☆☆☆ Disagree
“The initial consultation was helpful but he made many errors when the information was transferred to the installers.”

Employees Professionalism

★☆☆☆☆ Strongly disagree
“The salesperson was really derogatory towards woman and wanted to speak to my husband instead.”

Communication

★☆☆☆☆ Strongly disagree
“I spent more time trying to get a hold of people to see when my issues would be resolved since my calls weren't returned and my emails weren't return and the only time they called was when it was the time for payments.”

Installation Crew

★★★☆☆ Neutral
“The installer that was here didn't have the information to do the project”

Quality Of Materials

★★★★☆ Agree
“I really liked the product.”

Quality Of Workmanship

★★★★☆ Agree
“As much as I can tell for the month I had the product.”

Clean & Safe

★★★★☆ Agree

Professional Completion

★★☆☆☆ Disagree
“The struggles to get the install date and the agreed upon things discussed with the sales person made it unprofessional.”

Problem Resolution

★★★☆☆ Neutral
“They eventually got the issues resolved.”

Schedule

★☆☆☆☆ Strongly disagree
“They delivered the product on October and it sat on my driveway till the first week of December without any information on when it will be installed.”

Roof Details

Roof Installation Location: Ottawa, ON

Roof Installation Year: 2021

Roof Age: 4 years, 5 months, 23 days

Review Submitted: 0 years, 1 month, 7 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Deep Charcoal

Local Interlock Roofing Company Near Ottawa

Interlock Metal Roofing (Ontario) Ltd.

Interlock Metal Roofing (Ontario) Ltd. has been protecting homes across the Greater Toronto Area and South-Central Ontario since 1998, offering premium aluminum roofing systems built for urban and suburban lifestyles. From Oakville and Mississauga to Markham and Barrie, our roofs combine elegant design with lifetime performance—resisting corrosion, high winds, and year-round weather extremes. Trusted for quality, durability, and sustainability, Interlock roofs deliver beauty and peace of mind for homeowners seeking a long-term investment.

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