Metal Shingles Norwich, CT Review 🇺🇸 — January 8, 2015 | Interlock®

Norwich, CT

★★★☆☆
Rodney and Gail S. Norwich, CT Review: January 8, 2015 · Completion: December 31, 2014
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

I am very hesitant to recommend Interlock Roofing due to the shingles being nailed in and not screwed like the sales video I saw. Interlock Roofing is also a very expensive system and I am also still waiting for warranty documents. Interlock Roofing could improve by using licensed roofers within the state where the roof is installed. They also need to do something about the method of installation if you are going to nail the shingles then do not show a video that shows them being screwed during installation. The quality of workmanship was great. At the end of the job the crew made sure that every little thing was picked up and cleaned up.

Detailed Ratings

Sales Punctuality

★★★★★ Strongly agree

Sales Knowledge

★★★★★ Strongly agree

Employees Professionalism

★★★★★ Strongly agree

Communication

★★☆☆☆ Disagree
“The crew consisted of 4 people and 1 spoke broken English and the other 3 spoke no English at all, so the communication with the installation crew was not good.”

Installation Crew

★★★★★ Strongly agree

Quality Of Materials

★★★☆☆ Neutral
“The salesman, Jeff, showed a video of the product and in the video you see interlock shingles being screwed into the roof and when the crew arrived they nailed the shingles. I was misled by the video that was shown. The reason I chose the product I did was because of the wind rating due to how the system is installed and screwing the shingles seemed like a secure installation. So when they showed up and nailed in my shingles I am not real convinced of how much wind they will with stand.”

Quality Of Workmanship

★★★★★ Strongly agree

Clean & Safe

★★★★★ Strongly agree

Professional Completion

★★★★☆ Agree

Problem Resolution

★★★★★ Strongly agree

Schedule

★★★★★ Strongly agree

Likely To Recommend

★★★☆☆ Neutral
“I am very hesitant to recommend Interlock Roofing due to the shingles being nailed in and not screwed like the sales video I saw. Interlock Roofing is also a very expensive system and I am also still waiting for warranty documents.”

Roof Details

Roof Installation Location: Norwich, CT

Roof Installation Year: 2014

Roof Age: 11 years, 5 months, 14 days

Review Submitted: 0 years, 0 months, 8 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Charcoal Grey

Local Interlock Roofing Company Near Norwich

Interlock Metal Roofing (New England) Inc.

Interlock Metal Roofing (New England) Inc. is the official and exclusive installer of the Interlock® Lifetime Roofing System across the Northeast. Headquartered in Walpole, Massachusetts, our team has been trusted by New England homeowners since 1999 to deliver premium, worry-free metal roofs built for coastal salt air, heavy snow loads, ice dams, and rapid freeze-thaw cycles. We specialize in heavy-gauge aluminum (and solid copper) Interlock® roofing profiles that replicate the beauty of Slate, Cedar Shingle, Shake, Mediterranean Tile, and Standing Seam — all engineered to last a lifetime with low maintenance and exceptional energy efficiency. Every system is solar-compatible and backed by a Lifetime Limited Warranty, giving homeowners the last roof they’ll ever need. Serving Massachusetts, Connecticut, New Hampshire, Maine, Rhode Island, and Vermont, Interlock Metal Roofing – New England combines factory-trained installation with decades of local experience to protect and elevate homes throughout the region. Our promise is simple: Never Re-Roof Again.®

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