Metal Shingles Torrington, CT Review 🇺🇸 — January 16, 2015 | Interlock®

Torrington, CT

★★★★☆
Scott and Debra S. Torrington, CT Review: January 16, 2015 · Completion: November 22, 2014
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

They could have improved upon the installation crew's language barriers and provided more clarification regarding snow stops. I think that their roofing system is excessively over-priced.

Detailed Ratings

Sales Punctuality

★★★★★ Strongly agree

Sales Knowledge

★★★★★ Strongly agree

Employees Professionalism

★★★★☆ Agree
“There was a serious language barrier with the installers. However, I will say that when customer service called me, the lady that I spoke with was outstanding. She spoke very good English.”

Communication

★★★★☆ Agree
“The staff communicated effectively with the exception of the install crew.”

Installation Crew

★★★★☆ Agree
“2.75I would rate the installation a 3 while I would rate the service department that had to fix the installation crew's issue as a 4.”

Quality Of Materials

★★★★★ Strongly agree

Quality Of Workmanship

★★★☆☆ Neutral
“2.8There was penetration through the roof and snow slide.”

Clean & Safe

★★★★★ Strongly agree

Professional Completion

★★★★☆ Agree
“2.9I am finally satisfied now.”

Problem Resolution

★★★★★ Strongly agree
“After multiple phone calls and negotiations they finally did this.”

Schedule

★★★★★ Strongly agree

Likely To Recommend

★★★★☆ Agree

Roof Details

Roof Installation Location: Torrington, CT

Roof Installation Year: 2014

Roof Age: 11 years, 6 months, 23 days

Review Submitted: 0 years, 1 month, 25 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Black

Local Interlock Roofing Company Near Torrington

Interlock Metal Roofing (New England) Inc.

Interlock Metal Roofing (New England) Inc. is the official and exclusive installer of the Interlock® Lifetime Roofing System across the Northeast. Headquartered in Walpole, Massachusetts, our team has been trusted by New England homeowners since 1999 to deliver premium, worry-free metal roofs built for coastal salt air, heavy snow loads, ice dams, and rapid freeze-thaw cycles. We specialize in heavy-gauge aluminum (and solid copper) Interlock® roofing profiles that replicate the beauty of Slate, Cedar Shingle, Shake, Mediterranean Tile, and Standing Seam — all engineered to last a lifetime with low maintenance and exceptional energy efficiency. Every system is solar-compatible and backed by a Lifetime Limited Warranty, giving homeowners the last roof they’ll ever need. Serving Massachusetts, Connecticut, New Hampshire, Maine, Rhode Island, and Vermont, Interlock Metal Roofing – New England combines factory-trained installation with decades of local experience to protect and elevate homes throughout the region. Our promise is simple: Never Re-Roof Again.®

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