Metal Shingles Watertown, CT Review 🇺🇸 — March 8, 2021 | Interlock®

Watertown, CT

★★★★★
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

The salesperson did not help the project along. I felt it would have been smoother if I was quoted the right amount, and I was told $13 sq ft, and I was charged $16 sq ft, and they did not put my complete tear off in my contract. It was frustrating as a customer, especially when things were having to be backtracked. I thought employees of interlock were going to do my project, and it was a subcontractor that came to do my installation. I was concerned. It has been 2 weeks and I have asked Jennifer twice now for photos. I have asked how I need to proceed having a contractor do the tuck pointing of my chimney.

Detailed Ratings

Likely To Recommend

★★★★★ Strongly agree

Sales Knowledge

★★☆☆☆ Disagree
“I liked the product I had to overcome the salesperson.”

Employees Professionalism

★★★★ Agree

Communication

★★★☆☆ Neutral
“I had agreed upon the scope of work it was verbally, and it was changed in my contract. I requested a full tear off, so they had to redo my contract.”

Installation Crew

★★★★★ Strongly agree

Quality Of Materials

★★★★★ Strongly agree

Quality Of Workmanship

★★★☆☆ Neutral
“I feel the standing roof could have been done better. I have called them to come correct it, but I have not received a response.”

Clean & Safe

★★★★★ Strongly agree

Professional Completion

★★★★ Agree

Problem Resolution

★★★☆☆ Neutral
“I still have an issue to be resolved, and I am still waiting for photos to submit to my insurance company.”

Schedule

★★★★★ Strongly agree

Roof Details

Roof Installation Location: Watertown, CT

Roof Installation Year: 2021

Roof Age: 5 years, 3 months, 19 days

Review Submitted: 0 years, 0 months, 10 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Deep Charcoal

Local Interlock Roofing Company Near Watertown

Interlock Metal Roofing (New England) Inc.

Interlock Metal Roofing (New England) Inc. is the official and exclusive installer of the Interlock® Lifetime Roofing System across the Northeast. Headquartered in Walpole, Massachusetts, our team has been trusted by New England homeowners since 1999 to deliver premium, worry-free metal roofs built for coastal salt air, heavy snow loads, ice dams, and rapid freeze-thaw cycles. We specialize in heavy-gauge aluminum (and solid copper) Interlock® roofing profiles that replicate the beauty of Slate, Cedar Shingle, Shake, Mediterranean Tile, and Standing Seam — all engineered to last a lifetime with low maintenance and exceptional energy efficiency. Every system is solar-compatible and backed by a Lifetime Limited Warranty, giving homeowners the last roof they’ll ever need. Serving Massachusetts, Connecticut, New Hampshire, Maine, Rhode Island, and Vermont, Interlock Metal Roofing – New England combines factory-trained installation with decades of local experience to protect and elevate homes throughout the region. Our promise is simple: Never Re-Roof Again.®

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