Metal Shakes Brookfield, IL Review 🇺🇸 — June 26, 2017 | Interlock®

Brookfield, IL

★★★★★
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

The end of the project. No one told me when the project was going to be finished. It just so happened I came home from work early that day; but, I had to leave before the workers were to finish. The on-site manager told me I had to sign off on the work and give him the check. Previously, I had been told that I would not have to sign anything or submit final payment until I had an opportunity to inspect the finished work. Big difference between what I was told would happen and what actually happened.

Detailed Ratings

Sales Punctuality

★★★★★ Strongly agree

Sales Knowledge

★★★★★ Strongly agree

Employees Professionalism

★★★★★ Strongly agree

Communication

★★★☆☆ Neutral
“My second house in Winthrop Harbor, IL also has an Interlock roof. A year or two ago, a piece of the roof came loose after a storm. I had to call four or five times before someone came out to the house. The thing is, the call center kept telling me someone would contact me to schedule a time to fix the roof. No one ever called. Instead, someone just showed up at the house. Thankfully, my brother was at the house when this person just showed up.”

Installation Crew

★★★★★ Strongly agree

Quality Of Materials

★★★★ Agree
“Some of the panels have flecks of orange on them. You can't notice them from the street; but, when I look out the second floor window, I can see the orange flecks on the weathered gray roof. There are a few other imperfections; but, I never called because none of the extra material was left at my house. So, there are no panels from the same "batch" and I am afraid the color would not match exactly.”

Quality Of Workmanship

★★★★★ Strongly agree

Clean & Safe

★★★★★ Strongly agree

Professional Completion

★★★★★ Strongly agree
“Generally, yes, subject to the comments above.”

Problem Resolution

★★★☆☆ Neutral
“See comment above about the Winthrop Harbor house.”

Schedule

★★★★ Agree
“To start the project yes. It took longer to complete than estimated.”

Likely To Recommend

★★★★★ Strongly agree

Roof Details

Roof Installation Location: Brookfield, IL

Roof Installation Year: 2016

Roof Age: 9 years, 9 months, 14 days

Review Submitted: 0 years, 9 months, 26 days after completion date

Roof System: Interlock® Shake Metal Roofing

Roof Color: Weathered

Local Interlock Roofing Company Near Brookfield

Interlock Metal Roofing - Midwest

Interlock Metal Roofing – Chicagoland is the official and exclusive installer of the Interlock® Lifetime Metal Roofing System throughout Chicago and the greater Midwest. Based in Chicago, our team has spent more than two decades protecting homes across Chicagoland with premium, heavy-gauge aluminum and solid copper roofing engineered to outlast traditional asphalt and wood roofs. We specialize in five distinctive Interlock® profiles — Slate, Cedar Shingle, Shake, Mediterranean Tile, and Standing Seam — designed to handle Illinois’ intense freeze-thaw cycles, high winds, hail, and heavy snow while delivering standout curb appeal. Every system is finished for long-term durability and color performance, fully solar compatible, and backed by a Lifetime Limited Warranty that is transferable to a second homeowner for lasting peace of mind. Homeowners choose Interlock Metal Roofing – Chicagoland for worry-free performance, meticulous installation, and a roof that’s built to be the last one they ever need. Our promise is simple: Never Re-Roof Again.®

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