Metal Shingles Forest Park, IL Review 🇺🇸 — June 3, 2015 | Interlock®

Forest Park, IL

★★★★☆
Joel B. and Jessica V. Forest Park, IL Review: June 3, 2015 · Completion: May 12, 2015
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

Communication was definitely lacking - and I'm paying a lot for it.

Detailed Ratings

Sales Punctuality

★★★★★ Strongly agree

Sales Knowledge

★★★☆☆ Neutral
“Peter kept citing that Al would know best about some of our questions - particularly about how gutters would work and roof ventilation. Al never showed up at our site and many questions were left unanswered until it was too late to do them right. Now I'm paying major $$$ to do custom carpentry to add gutters back to my house that could have been avoided if we had discussed this BEFORE the team started putting on the new roof.”

Employees Professionalism

★★★★★ Strongly agree

Communication

★★★☆☆ Neutral
“Need some work here. Getting a call at 430 on a Friday afternoon that work will start on Monday morning is not acceptable. Also, see above about gutters. I'm paying so much money that could have been avoided if communication was better.”

Installation Crew

★★★☆☆ Neutral
“Again, mishandling of getting our permit from the town that we had to intervene on. Al started avoiding our calls and not calling us back, and other issues. Could have been handled better. Had to call Peter to threaten issues to get Al to call us back. Were not happy about that.”

Quality Of Materials

★★★★★ Strongly agree

Quality Of Workmanship

★★★★★ Strongly agree

Clean & Safe

★★★★★ Strongly agree

Professional Completion

★★★★★ Strongly agree

Problem Resolution

★★★☆☆ Neutral
“See above about gutters, etc.”

Schedule

★★☆☆☆ Disagree
“Said 6 week lead time, and then before expected, we got that call on Friday night. But then work didn't start until late the next week. Made clear we didn't want work while we were out of town. Calls were ignored.”

Likely To Recommend

★★★★☆ Agree

Roof Details

Roof Installation Location: Forest Park, IL

Roof Installation Year: 2015

Roof Age: 11 years, 1 month, 2 days

Review Submitted: 0 years, 0 months, 22 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Black

Local Interlock Roofing Company Near Forest Park

Interlock Metal Roofing - Midwest

Interlock Metal Roofing – Chicagoland is the official and exclusive installer of the Interlock® Lifetime Metal Roofing System throughout Chicago and the greater Midwest. Based in Chicago, our team has spent more than two decades protecting homes across Chicagoland with premium, heavy-gauge aluminum and solid copper roofing engineered to outlast traditional asphalt and wood roofs. We specialize in five distinctive Interlock® profiles — Slate, Cedar Shingle, Shake, Mediterranean Tile, and Standing Seam — designed to handle Illinois’ intense freeze-thaw cycles, high winds, hail, and heavy snow while delivering standout curb appeal. Every system is finished for long-term durability and color performance, fully solar compatible, and backed by a Lifetime Limited Warranty that is transferable to a second homeowner for lasting peace of mind. Homeowners choose Interlock Metal Roofing – Chicagoland for worry-free performance, meticulous installation, and a roof that’s built to be the last one they ever need. Our promise is simple: Never Re-Roof Again.®

Explore Interlock® in Illinois

More metal roofing in Illinois →