Metal Shingles Andover, MA Review

Andover, MA

★★★★☆Frank and Cathy N.Reviewed August 6, 2022 · via GuildQuality

What was involved in this Interlock® Slate roof installation in Andover, MA?

This project used an Interlock® Slate system in Deep Charcoal on a home in Andover, MA, completed July 23, 2022. The project covered roughly 33 squares of roofing. Frank and Cathy N. rated the work 4 out of 5 in an independent survey conducted by GuildQuality on August 6, 2022. Sales Punctuality scored 5 out of 5. The installation was carried out by Interlock Roofing.

★★★★☆

Frank and Cathy N.Andover, MAReview: August 6, 2022 · Completion: July 23, 2022

AI insights

Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

As I said before cleaning up, the gutters had and probably still have a few things in them. After the crew left on the third day (it was late) they could have done a better job cleaning up. My wife and I did a nail and small parts of roofing search the next day and found over 400 nails and small pieces of roofing 427 was the official count. The last comment, I think the person Paul or some like him (an Interlock leader) should have been at site the last end of the day and reviewed the work (need an English speaking person), the lead worker was very good, his English could be better.

This review was collected by GuildQuality, an independent third-party customer-satisfaction survey firm, on August 6, 2022. View the original survey response.

Detailed Ratings

Likely To Recommend

★★★★☆Agree

Sales Punctuality

★★★★★Strongly agree

“Vesa was very nice, told about the product. One thing Vesa said that turned out wrong was the installers are not Interlock people, they were day workers. One of the main reasons we picked Interlock was that the installers worked for Interlock.”

Sales Knowledge

★★★★★Strongly agree

Employees Professionalism

★★★★★Strongly agree

Communication

★★★★★Strongly agree

Installation Crew

★★★★★Strongly agree

“Again the Interlock Crew were day workers, were told that they worked for Interlock. They were very nice, very hard workers. generally started work ~8:15 am and worked until ~6:15 pm for 3 days ~95 to 100 degrees on the ground, the roof was at least 115 degrees. It was great to see people that worked hard and did a very good job.”

Quality Of Materials

★★★★☆Agree

Quality Of Workmanship

★★★★★Strongly agree

Clean & Safe

★★★★☆Agree

“The crew did an pretty good job cleaning up. Areas that could be improved, cleaning the gutters at the end, after a hard rain found many (over 50) nails and old roofing at each gutter spout. Will continue to look after the next hard rain. A few flowers and plants took a beating, they will recover.”

Professional Completion

★★★★☆Agree

“The roof diverter on porch roof to protect stairs was not installed. The back walls on the porch roof were not done as I wanted. I talked to Vesa about this before installation, he called a man named Paul who called me, we talked , he talked to the lead worker. But in the end it was not done as I would have liked.”

Problem Resolution

★★★☆☆Neutral

“see above question”

Schedule

★★★★★Strongly agree

About Interlock Metal Roofing (New England) Inc.

Interlock Metal Roofing (New England) Inc. is the official and exclusive installer of the Interlock® Lifetime Roofing System across the Northeast. Headquartered in Walpole, Massachusetts, our team has been trusted by New England homeowners since 1999 to deliver premium, worry-free metal roofs built for coastal salt air, heavy snow loads, ice dams, and rapid freeze-thaw cycles. We specialize in heavy-gauge aluminum (and solid copper) Interlock® roofing profiles that replicate the beauty of Slate, Cedar Shingle, Shake, Mediterranean Tile, and Standing Seam — all engineered to last a lifetime with low maintenance and exceptional energy efficiency. Every system is solar-compatible and backed by a Lifetime Limited Warranty, giving homeowners the last roof they’ll ever need. Serving Massachusetts, Connecticut, New Hampshire, Maine, Rhode Island, and Vermont, Interlock Metal Roofing – New England combines factory-trained installation with decades of local experience to protect and elevate homes throughout the region. Our promise is simple: Never Re-Roof Again.®

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