Metal Shingles Melrose, MA Review 🇺🇸 — June 17, 2015 | Interlock®

Melrose, MA

★★★★☆
Mark and Alison D. Melrose, MA Review: June 17, 2015 · Completion: May 13, 2015
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

I would apprehensively recommend them. Communication between the sales expectations and delivery was poor, which resulted in a major issue for us. I think communication on site during the initial installation was poor, which also resulted in a major issue for us.

Detailed Ratings

Sales Punctuality

★★★★★ Strongly agree

Sales Knowledge

★★★★★ Strongly agree

Employees Professionalism

★★★★☆ Agree

Communication

★★★★☆ Agree

Installation Crew

★★★☆☆ Neutral
“When you mention my name they will know about me. I had a major issue during the installation. The communication of the foreman and the crew was poor and it resulted in a significant issue for us.”

Quality Of Materials

★★★★☆ Agree

Quality Of Workmanship

★★★★☆ Agree
“We had some major issues along the way.”

Clean & Safe

★★★★☆ Agree

Professional Completion

★★★☆☆ Neutral
“That is odd for me. There are too separate questions here. I am satisfied with the result. I was not satisfied with the process leading to the result.”

Problem Resolution

★★★★☆ Agree

Schedule

★★★★☆ Agree
“The schedule took an extra 2 months to complete. When we agreed to certain things, they showed up when they said they would show up.”

Roof Details

Roof Installation Location: Melrose, MA

Roof Installation Year: 2015

Roof Age: 11 years, 1 month, 1 day

Review Submitted: 0 years, 1 month, 4 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Black

Local Interlock Roofing Company Near Melrose

Interlock Metal Roofing (New England) Inc.

Interlock Metal Roofing (New England) Inc. is the official and exclusive installer of the Interlock® Lifetime Roofing System across the Northeast. Headquartered in Walpole, Massachusetts, our team has been trusted by New England homeowners since 1999 to deliver premium, worry-free metal roofs built for coastal salt air, heavy snow loads, ice dams, and rapid freeze-thaw cycles. We specialize in heavy-gauge aluminum (and solid copper) Interlock® roofing profiles that replicate the beauty of Slate, Cedar Shingle, Shake, Mediterranean Tile, and Standing Seam — all engineered to last a lifetime with low maintenance and exceptional energy efficiency. Every system is solar-compatible and backed by a Lifetime Limited Warranty, giving homeowners the last roof they’ll ever need. Serving Massachusetts, Connecticut, New Hampshire, Maine, Rhode Island, and Vermont, Interlock Metal Roofing – New England combines factory-trained installation with decades of local experience to protect and elevate homes throughout the region. Our promise is simple: Never Re-Roof Again.®

Explore Interlock® in Massachusetts

Upcoming Events in Massachusetts

All events →
More metal roofing in Melrose, MA →