Metal Shingles Pembroke, MA Review 🇺🇸 — November 13, 2024 | Interlock®

Pembroke, MA

What was involved in this Interlock® Slate roof installation in Pembroke, MA?

Interlock installed an Interlock® Slate system in Black on a home in Pembroke, MA, completed September 11, 2024. The project covered roughly 32 squares of roofing. Stephan and S. rated the work 4 out of 5 in an independent survey conducted by GuildQuality on November 13, 2024. Sales Knowledge scored 5 out of 5. The installation was carried out by Interlock Metal Roofing (New England) Inc.. The roof has been in place 1 year and remains under Interlock's lifetime limited warranty.

★★★★
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

yes, with provisos. Vetting installation crews. Obviously some are much better and more well organized than others. I assume many, if not all, of there crews are subcontractors. I do not have a particular issue with that but it can lead a randomness in the quality of your installation. I would recommend you read all of InterLocks literature on installation and cleanup and it there are differences in what is said and what is actually happening on your site - CALL THEM! The plus here is they will fix it and they will do that quickly and with concern for your problems. Once my concerns were brought to InterLock's attention they were addressed in a manor that was professional and I could not have been more appreciative of their response. When it is all said and done we could not be happier with the new roof. It looks great we we are expecting not to have a roofing issues for decades to come. My advice, stay involved with your job's progress and do not be timid in bringing concerns you may have to the attention of The Walpole office.

This review was collected by GuildQuality, an independent third-party customer-satisfaction survey firm, on November 13, 2024. Interlock does not edit responses or choose which are published. View the original survey response.

Detailed Ratings

Likely To Recommend

★★★★Agree

Sales Punctuality

★★★★Agree

Sales Knowledge

★★★★★Strongly agree

Employees Professionalism

★★★☆☆Neutral

Communication

★★★☆☆Neutral

Installation Crew

☆☆☆☆Strongly disagree

Quality Of Materials

★★★☆☆Neutral

Quality Of Workmanship

★★★☆☆Neutral

Clean & Safe

★★★☆☆Neutral

Professional Completion

★★★★Agree

Problem Resolution

★★★★Agree

Schedule

★★★☆☆Neutral

Roof Details

Roof Installation Location: Pembroke, MA

Roof Installation Year: 2024

Roof Age: 1 year, 11 months, 28 days

Review Submitted: 0 years, 2 months, 2 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Black

Local Interlock Roofing Company Near Pembroke

Interlock Metal Roofing (New England) Inc.

Interlock Metal Roofing (New England) Inc. is the official and exclusive installer of the Interlock® Lifetime Roofing System across the Northeast. Headquartered in Walpole, Massachusetts, our team has been trusted by New England homeowners since 1999 to deliver premium, worry-free metal roofs built for coastal salt air, heavy snow loads, ice dams, and rapid freeze-thaw cycles. We specialize in heavy-gauge aluminum (and solid copper) Interlock® roofing profiles that replicate the beauty of Slate, Cedar Shingle, Shake, Mediterranean Tile, and Standing Seam — all engineered to last a lifetime with low maintenance and exceptional energy efficiency. Every system is solar-compatible and backed by a Lifetime Limited Warranty, giving homeowners the last roof they’ll ever need. Serving Massachusetts, Connecticut, New Hampshire, Maine, Rhode Island, and Vermont, Interlock Metal Roofing – New England combines factory-trained installation with decades of local experience to protect and elevate homes throughout the region. Our promise is simple: Never Re-Roof Again.®

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