Metal Shingles Plymouth, MA Review 🇺🇸 — September 7, 2022 | Interlock®

Plymouth, MA

What was involved in this Interlock® Slate roof installation in Plymouth, MA?

Interlock installed an Interlock® Slate system in Deep Charcoal on a home in Plymouth, MA, completed July 25, 2022. The project covered roughly 29 squares of roofing. John B. rated the work 4 out of 5 in an independent survey conducted by GuildQuality on September 7, 2022. Sales Knowledge scored 5 out of 5, with the homeowner noting: “They know what they are talking about.” The installation was carried out by Interlock Roofing. The roof has been in place 4 years and remains under Interlock's lifetime limited warranty.

★★★★☆
John B.Plymouth, MAReview: September 7, 2022 · Completion: July 25, 2022
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Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

They take the nails, and they throw them over their shoulder, and they go into the gutters, bushes, etc. It ended up flattening my tires. I did talk to them about it. It was partially my fault because I haven't kept up with communicating to them because I am busy. They did come back and tried to pick the rest of the nails up. However, when it rained, they came out of the gutters and ended up in my driveway. One time I counted 26 nails came down the drain pipe. The magnet doesn't work for the nails in the gutters. They could have improved their handling of the waste products. I still have to get in touch with them. The people in the office are nice and cooperative. The foreman was good as well.

This review was collected by GuildQuality, an independent third-party customer-satisfaction survey firm, on September 7, 2022. Interlock does not edit responses or choose which are published. View the original survey response.

Detailed Ratings

Likely To Recommend

★★★★☆Agree
“They take the nails, and they throw them over their shoulder, and they go into the gutters, bushes, etc. It ended up flattening my tires. I did talk to them about it. It was partially my fault because I haven't kept up with communicating to them because I am busy. They did come back and tried to pick the rest of the nails up. However, when it rained, they came out of the gutters and ended up in my driveway. One time I counted 26 nails came down the drain pipe. The magnet doesn't work for the nails in the gutters.”

Sales Punctuality

★★★★★Strongly agree

Sales Knowledge

★★★★★Strongly agree
“They know what they are talking about.”

Employees Professionalism

★★★☆☆Neutral
“It wasn't their fault, but I couldn't communicate with them because they don't speak English. On my phone, I have a translator, but they couldn't understand it.”

Communication

★★★★☆Agree

Installation Crew

★★★★☆Agree

Quality Of Materials

★★★★★Strongly agree

Quality Of Workmanship

★★★★☆Agree
“They were sloppy with the nails.”

Clean & Safe

★★★☆☆Neutral
“They left a lot of nails and pieces of metal in the driveway.”

Professional Completion

★★★★☆Agree

Problem Resolution

★★★★☆Agree
“They sent a guy out, and he went on the roof and cleaned the nails. I give them a five-star rating because they did address it. I did not do anything with the tire. They should have a belt around their waste, so they could throw the nails in their belt.”

Schedule

★★★★★Strongly agree
“They were on time. As a matter of fact, they started the job earlier than anticipated. A lot of our neighbors complimented our roof. They said they like it.”

Roof Details

Roof Installation Location: Plymouth, MA

Roof Installation Year: 2022

Roof Age: 4 years, 1 month, 9 days

Review Submitted: 0 years, 1 month, 13 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Deep Charcoal

Local Interlock Roofing Company Near Plymouth

Interlock Metal Roofing (New England) Inc.

Interlock Metal Roofing (New England) Inc. is the official and exclusive installer of the Interlock® Lifetime Roofing System across the Northeast. Headquartered in Walpole, Massachusetts, our team has been trusted by New England homeowners since 1999 to deliver premium, worry-free metal roofs built for coastal salt air, heavy snow loads, ice dams, and rapid freeze-thaw cycles. We specialize in heavy-gauge aluminum (and solid copper) Interlock® roofing profiles that replicate the beauty of Slate, Cedar Shingle, Shake, Mediterranean Tile, and Standing Seam — all engineered to last a lifetime with low maintenance and exceptional energy efficiency. Every system is solar-compatible and backed by a Lifetime Limited Warranty, giving homeowners the last roof they’ll ever need. Serving Massachusetts, Connecticut, New Hampshire, Maine, Rhode Island, and Vermont, Interlock Metal Roofing – New England combines factory-trained installation with decades of local experience to protect and elevate homes throughout the region. Our promise is simple: Never Re-Roof Again.®

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