Metal Shingles Walpole, MA Review 🇺🇸 — May 18, 2015 | Interlock®

Walpole, MA

★★★★☆
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

Once the order was taken the Salesman seemed to disappear, even after I spoke with him about an issue I was havingWe never heard back from him. I felt the crew rushed the job and did express my concern, I was told , that was the way the jobs flow. However a week or so went by and a crew returned to re install the smart vent. They spent another 4 hours at the house. Please don't get me wrong, I am glad they came back, and now it looks right. however taking their time and getting it right the first time would have been better, right ? There was an issue with a vent pipe being loose, the installation crew informed us. I went up and tried to fix, a friend went up in the attic to fix, then after a few calls to the office, I had to have a plumber come out and go up in the attic to try. The only way to fix the problem was to reopen the roof or cut the ceiling from the inside. After all the time and worry and approx 30 days. The office tells me the 1st crew had fixed the problem and even took pictures but didn't tell anyone they had done so. Even with the issues we had, We are pleased with the roof and it looks great. We'll just have to wait and see how it holds up under the next New England winter.

Detailed Ratings

Sales Punctuality

★★★★★ Strongly agree

Sales Knowledge

★★★☆☆ Neutral

Employees Professionalism

★★★★★ Strongly agree

Communication

★★☆☆☆ Disagree

Installation Crew

★★★☆☆ Neutral

Quality Of Materials

★★★★★ Strongly agree

Quality Of Workmanship

★★★★☆ Agree

Clean & Safe

★★★★☆ Agree

Professional Completion

★★★★☆ Agree

Problem Resolution

★★★☆☆ Neutral

Schedule

★★★★★ Strongly agree

Likely To Recommend

★★★★☆ Agree

Roof Details

Roof Installation Location: Walpole, MA

Roof Installation Year: 2015

Roof Age: 11 years, 1 month, 17 days

Review Submitted: 0 years, 0 months, 20 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Deep Charcoal

Local Interlock Roofing Company Near Walpole

Interlock Metal Roofing (New England) Inc.

Interlock Metal Roofing (New England) Inc. is the official and exclusive installer of the Interlock® Lifetime Roofing System across the Northeast. Headquartered in Walpole, Massachusetts, our team has been trusted by New England homeowners since 1999 to deliver premium, worry-free metal roofs built for coastal salt air, heavy snow loads, ice dams, and rapid freeze-thaw cycles. We specialize in heavy-gauge aluminum (and solid copper) Interlock® roofing profiles that replicate the beauty of Slate, Cedar Shingle, Shake, Mediterranean Tile, and Standing Seam — all engineered to last a lifetime with low maintenance and exceptional energy efficiency. Every system is solar-compatible and backed by a Lifetime Limited Warranty, giving homeowners the last roof they’ll ever need. Serving Massachusetts, Connecticut, New Hampshire, Maine, Rhode Island, and Vermont, Interlock Metal Roofing – New England combines factory-trained installation with decades of local experience to protect and elevate homes throughout the region. Our promise is simple: Never Re-Roof Again.®

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