Metal Shingles West Boiylston, MA Review 🇺🇸 — March 9, 2022 | Interlock®

West Boiylston, MA

★★★★☆
Lisa N. West Boiylston, MA Review: March 9, 2022 · Completion: February 11, 2022
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

It's really important to have someone that speaks the customer's language on site so that issues can be raised and addressed. There were a couple of times that I noticed something and wanted to raise it but no one was on-site to talk with. Interlock should consider having an inspector come to review the installation after completion. If someone was looking for an installations to be installed without any careful watching, they would be disappointed with the result. The crew fixed everything we pointed out but its not clear to me that they would have raised the issues unless I said something. Some sort of quality control on the installation should be considered.

Detailed Ratings

Likely To Recommend

★★★★☆ Agree

Sales Punctuality

★★★★★ Strongly agree

Sales Knowledge

★★★☆☆ Neutral
“Jonathan relied on videos to describe the product instead of having samples of the different components used to install the roof. When asked specific questions on how the stone chimney would be handled, he made calls to try to get the answer but could not answer himself.”

Employees Professionalism

★★★★☆ Agree

Communication

★★★☆☆ Neutral
“A lot of time went by between signing the contract and the roof installation. Some courtesy calls to keep me posted on what was happening would have eased my anxiety.”

Installation Crew

★★★★☆ Agree

Quality Of Materials

★★★★★ Strongly agree

Quality Of Workmanship

★★★★☆ Agree

Clean & Safe

★★★★☆ Agree
“The roof was installed when there was lots of ice and snow on the ground. Cleanup of the nails was very difficult as they sunk into the snow. The crew did the best they could but we are still finding nails today.”

Professional Completion

★★★★☆ Agree

Problem Resolution

★★★★☆ Agree

Schedule

★★★★☆ Agree

Roof Details

Roof Installation Location: West Boiylston, MA

Roof Installation Year: 2022

Roof Age: 4 years, 4 months, 6 days

Review Submitted: 0 years, 0 months, 26 days after completion date

Roof System: Interlock® Cedar Shingle Metal Roofing

Roof Color: Tudor Brown

Local Interlock Roofing Company Near West Boiylston

Interlock Metal Roofing (New England) Inc.

Interlock Metal Roofing (New England) Inc. is the official and exclusive installer of the Interlock® Lifetime Roofing System across the Northeast. Headquartered in Walpole, Massachusetts, our team has been trusted by New England homeowners since 1999 to deliver premium, worry-free metal roofs built for coastal salt air, heavy snow loads, ice dams, and rapid freeze-thaw cycles. We specialize in heavy-gauge aluminum (and solid copper) Interlock® roofing profiles that replicate the beauty of Slate, Cedar Shingle, Shake, Mediterranean Tile, and Standing Seam — all engineered to last a lifetime with low maintenance and exceptional energy efficiency. Every system is solar-compatible and backed by a Lifetime Limited Warranty, giving homeowners the last roof they’ll ever need. Serving Massachusetts, Connecticut, New Hampshire, Maine, Rhode Island, and Vermont, Interlock Metal Roofing – New England combines factory-trained installation with decades of local experience to protect and elevate homes throughout the region. Our promise is simple: Never Re-Roof Again.®

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