THE HOMEOWNER PERSPECTIVE

Metal Shingles Westminster, MA Review

Westminster, MA

What was involved in this Interlock® Slate roof installation in Westminster, MA?

This project used an Interlock® Slate system in Black on a home in Westminster, MA, completed April 11, 2014. The project covered roughly 18 squares of roofing. Paulette P. rated the work 5 out of 5 in an independent survey conducted by GuildQuality on June 18, 2014. Likely To Recommend scored 5 out of 5. The installation was carried out by Interlock Roofing.

★★★★★

Paulette P.Westminster, MAReview: June 18, 2014 · Completion: April 11, 2014

AI insights

Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

Everyone was very nice and professional. The crew worked very hard long 12 hour days. The job was done in 2 1/2 days. My neighbors were really impressed . There was another house on my street getting a new roof at the same time and it took their crew a lot longer to complete the job. I have had many of my neighbors stop to say how nice it looks. If it works as advertised and the snow slides off with no leaking on the dormer I am sure some of them will be interested in getting an Interlock roof for themselves. We get lots of snow up here and leaking from icedams is always a problem. Having someone on the crew who speaks English would be good. As with any contracted work on a house I did have to keep a close look at what was being done. There were areas of the roof that had been stripped and done several years ago so only had one layer of shingles. I had to make sure I was not being charged for disposal of two layers. They look at a small area and say it is two layers but I knew it was not all over.

This review was collected by GuildQuality, an independent third-party customer-satisfaction survey firm, on June 18, 2014. View the original survey response.

Detailed Ratings

Sales Punctuality

★★★★★Strongly agree

Sales Knowledge

★★★★★Strongly agree

Employees Professionalism

★★★★★Strongly agree

Communication

★★★☆☆Neutral

“I found Communication difficult because the crew did not speak English.”

Installation Crew

★★★★★Strongly agree

Quality Of Materials

★★★★★Strongly agree

Quality Of Workmanship

★★★★★Strongly agree

Clean & Safe

★★★★☆Agree

“If the crew had another net or tarp it would have been easier for them to keep the debris contained. As it was half the area was not covered so they had to pick everything up by hand. They worked very hard to keep things clean.”

Professional Completion

★★★★★Strongly agree

Problem Resolution

★★★★☆Agree

“The dumpster company did damage my neighbors driveway when they delivered the dupster. Also the crew did not come back to repair the damage they did when removing the old roof. It was small but I am not able to do it myself. I did get a call saying they would be back on a Friday to fix things but they never came. Also I do need two or three more snow breaks on one part of the roof that I know will be a problem. They told me to wait one winter to see if they are really needed. In the original contract it called for 15 and I only have 13. I did not want them along the complete dormer but I do need them above an area that is above one of the back doors.”

Schedule

★★★★★Strongly agree

Likely To Recommend

★★★★★Strongly agree

“Everyone was very nice and professional. The crew worked very hard long 12 hour days. The job was done in 2 1/2 days. My neighbors were really impressed . There was another house on my street getting a new roof at the same time and it took their crew a lot longer to complete the job. I have had many of my neighbors stop to say how nice it looks. If it works as advertised and the snow slides off with no leaking on the dormer I am sure some of them will be interested in getting an Interlock roof for themselves. We get lots of snow up here and leaking from icedams is always a problem.”

Roof Details

Roof Installation Location: Westminster, MA

Roof Installation Year: 2014

Roof Age: 12 years, 5 months, 8 days

Review Submitted: 0 years, 2 months, 7 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Black

Local Interlock Roofing Company Near Westminster

Interlock Metal Roofing (New England) Inc.

7- 25 Walpole Park S., Walpole, MA 02081
(508) 257-7859
[email protected]
www.newenglandmetalroofing.com

Interlock Metal Roofing (New England) Inc. is the official and exclusive installer of the Interlock® Lifetime Roofing System across the Northeast. Headquartered in Walpole, Massachusetts, our team has been trusted by New England homeowners since 1999 to deliver premium, worry-free metal roofs built for coastal salt air, heavy snow loads, ice dams, and rapid freeze-thaw cycles. We specialize in heavy-gauge aluminum (and solid copper) Interlock® roofing profiles that replicate the beauty of Slate, Cedar Shingle, Shake, Mediterranean Tile, and Standing Seam — all engineered to last a lifetime with low maintenance and exceptional energy efficiency. Every system is solar-compatible and backed by a Lifetime Limited Warranty, giving homeowners the last roof they’ll ever need. Serving Massachusetts, Connecticut, New Hampshire, Maine, Rhode Island, and Vermont, Interlock Metal Roofing – New England combines factory-trained installation with decades of local experience to protect and elevate homes throughout the region. Our promise is simple: Never Re-Roof Again.®

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