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Metal Shingles Lowry, MN Review

Lowry, MN

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What was involved in this Interlock® Slate roof installation in Lowry, MN?

This project used an Interlock® Slate system in Musket Grey on a home in Lowry, MN, completed April 27, 2019. The project covered roughly 25 squares of roofing. Alan and Rebecca B. rated the work 4 out of 5 in an independent survey conducted by GuildQuality on May 7, 2019. Sales Knowledge scored 5 out of 5, with the homeowner noting: “He is a salesman. The crew confidentially said the salesmen don't always know everything they should.” The installation was carried out by Interlock Roofing.

★★★★
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

Listen to the homeowner more carefully. We are not all idiots. Example - we said the semi would not be able to navigate our driveway. It came any way. He got stuck, ran over some of our ash trees, left deep ruts, and had to be pulled out. Some things were not explained in advance. The pimply roof vents that suddenly appeared look awful and are not color matched since they were purchased at Menards.. On site we were told they had to be there (although they were never mentioned previously) and if we wanted them taken off to preserve the period look of our century home, the warranty would be void. We are also disappointed with the dark drip edge. It undesirably changes the look of the fascia. We chose materials carefully to restore the original look of the house. It didn't turn out that way. We wonder if the excessive materials delivered to our site were part of the original contract. Ten extra boxes of shingles were delivered to our site and immediately taken somewhere else. At the end of the project, all remaining drip edge, a box of flashing, several full length strips of valley, five boxes of shingles, and two rolls of underlay were taken back. In the scrap pile, they threw a box of shingles, three quarters of a box of roof cap, and two new roof vents. He also took the the expensive snow and ice breakers with fancy screws and a case of nails claiming the extra materials were not part of the bid when we did not want them put on. On the first day, the project manager was on the property and told the foreman to put on the roof vents and left. He did not discuss it with me. We could have shown him the open attic that will be used as living space so the roof vents are an impediment and will not vent the room. They left two boxes of shingles, one box of valley, one ten foot valley, three flashing strips, and two drip edges in case repairs are needed in the future. Was all the material that was taken to another job part of our $32,000 bill? When we do a project on our own, (like building the carriage house ourselves) we returned extra materials for a refund. However,the roof has efficiently kept out the recent rainstorms.

This review was collected by GuildQuality, an independent third-party customer-satisfaction survey firm, on May 7, 2019. View the original survey response.

Detailed Ratings

Sales Punctuality

★★★★★Strongly agree

Sales Knowledge

★★★★★Strongly agree
“He is a salesman. The crew confidentially said the salesmen don't always know everything they should.”

Employees Professionalism

★★★★★Strongly agree

Communication

★★★☆☆Neutral

Installation Crew

★★★★★Strongly agree

Quality Of Materials

★★★★Agree
“Didn't like the colored drip edge.”

Quality Of Workmanship

★★★★★Strongly agree

Clean & Safe

★★★★★Strongly agree

Professional Completion

★★★★Agree

Problem Resolution

★★★☆☆Neutral

Schedule

☆☆☆☆Strongly disagree
“They said they couldn't come during the initially scheduled month because it snowed in the city. We did not have snow.”

Likely To Recommend

★★★★Agree

Roof Details

Roof Installation Location: Lowry, MN

Roof Installation Year: 2019

Roof Age: 7 years, 4 months, 23 days

Review Submitted: 0 years, 0 months, 10 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Musket Grey

Local Interlock Roofing Company Near Lowry

Interlock Industries (Midwest) Inc.

Interlock Metal Roofing – Wisconsin is the official and exclusive installer of the Interlock® Lifetime Metal Roofing System across Wisconsin and the Upper Midwest. Operating as Interlock Industries (Midwest) Inc., our team has proudly served Midwest homeowners since 2001, delivering premium, worry-free metal roofing built to outperform traditional asphalt and wood in the region’s demanding weather. We specialize in heavy-gauge aluminum (and solid copper) Interlock® roofing profiles that capture the look of Slate, Cedar Shingle, Shake, Mediterranean Tile, and Standing Seam — engineered for Wisconsin’s snow loads, ice, hail, high winds, and freeze-thaw cycles. Every Interlock roof is lightweight, energy-efficient, solar compatible, and backed by a Lifetime Limited Warranty for true long-term peace of mind. From Milwaukee and Madison to communities throughout the state, Interlock Metal Roofing – Wisconsin combines factory-trained installation with deep regional experience to deliver the last roof you’ll ever need — and the simple promise behind every Interlock system: Never Re-Roof Again.®

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