Metal Shingles Minneapolis, MN Review 🇺🇸 — June 12, 2019 | Interlock®

Minneapolis, MN

★★★☆☆
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

Product is great, customer service sucks, it's terrible. They could have talked to us before they made any changes to the contract as it was originally drawn up. Once they make those changes they need to follow up on how to satisfy our needs. We have had no communication from these people.

Detailed Ratings

Sales Punctuality

★★★★★ Strongly agree

Sales Knowledge

★★★★★ Strongly agree

Employees Professionalism

★★☆☆☆ Disagree
“The work crew was fabulous. They did a great job and were good about communicating with us before and after the project. The gentleman supervising it not so much, we didn't even know he existed until the project was over. He made a major decision with the project that we did not agree with or approve of. We were not happy with him at all.”

Communication

★★☆☆☆ Disagree
“They made major changes without talking to us first.”

Installation Crew

★★★★★ Strongly agree

Quality Of Materials

★★★☆☆ Neutral
“The materials look good but because of the changes they made, we are not satisfied with that.”

Quality Of Workmanship

★★★★★ Strongly agree

Clean & Safe

★★★★★ Strongly agree

Professional Completion

★★☆☆☆ Disagree
“Continuation of the same complaint previously noted. We still have not resolved those issues and we are not getting a response from Interlock.”

Problem Resolution

☆☆☆☆ Strongly disagree
“Previously stated.”

Schedule

★★★★★ Strongly agree

Likely To Recommend

★★★☆☆ Neutral
“Product is great, customer service sucks, it's terrible.”

Roof Details

Roof Installation Location: Minneapolis, MN

Roof Installation Year: 2019

Roof Age: 7 years, 0 months, 24 days

Review Submitted: 0 years, 0 months, 19 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Hunter Green

Local Interlock Roofing Company Near Minneapolis

Interlock Metal Roofing - Midwest

Interlock Metal Roofing – Minnesota is the official and exclusive installer of the Interlock® Lifetime Metal Roofing System across Minnesota and the Upper Midwest. Operating as Interlock Industries (Midwest) Inc., our Twin Cities–based team has been a trusted local roofing authority since 2001, with more than 2,000 successful installations and hundreds of five-star reviews from homeowners who wanted a roof built for Minnesota’s extremes. We specialize in premium, heavy-gauge Interlock® aluminum and solid copper roofing profiles — Slate, Cedar Shingle, Shake, Mediterranean Tile, and Standing Seam — engineered to handle heavy snow loads, ice dams, hail, high winds, and freeze-thaw cycles while delivering standout curb appeal. Every system is lightweight, energy-efficient, solar compatible, and backed by a Lifetime Limited Warranty for true long-term peace of mind. From Minneapolis–St. Paul to communities throughout the state, Interlock Metal Roofing – Minnesota combines factory-trained craftsmanship with deep regional experience to deliver the last roof you’ll ever need — and the simple promise behind every Interlock installation: Never Re-Roof Again.®

Explore Interlock® in Minnesota

More metal roofing in Minneapolis, MN →

Last updated: