Metal Shingles Minneapolis, MN Review 🇺🇸 — June 12, 2019 | Interlock®

Minneapolis, MN

What was involved in this Interlock® Slate roof installation in Minneapolis, MN?

Interlock installed an Interlock® Slate system in Hunter Green on a home in Minneapolis, MN, completed May 24, 2019. The project covered roughly 20 squares of roofing. Josepha Maly and Anthony L. rated the work 3 out of 5 in an independent survey conducted by GuildQuality on June 12, 2019. Quality Of Materials scored 3 out of 5, with the homeowner noting: “The materials look good but because of the changes they made, we are not satisfied with that.” The installation was carried out by Interlock Roofing. The roof has been in place 7 years and remains under Interlock's lifetime limited warranty.

★★★☆☆
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

Product is great, customer service sucks, it's terrible. They could have talked to us before they made any changes to the contract as it was originally drawn up. Once they make those changes they need to follow up on how to satisfy our needs. We have had no communication from these people.

This review was collected by GuildQuality, an independent third-party customer-satisfaction survey firm, on June 12, 2019. Interlock does not edit responses or choose which are published. View the original survey response.

Detailed Ratings

Sales Punctuality

★★★★★Strongly agree

Sales Knowledge

★★★★★Strongly agree

Employees Professionalism

★★☆☆☆Disagree
“The work crew was fabulous. They did a great job and were good about communicating with us before and after the project. The gentleman supervising it not so much.”

Communication

★★☆☆☆Disagree
“They made major changes without talking to us first.”

Installation Crew

★★★★★Strongly agree

Quality Of Materials

★★★☆☆Neutral
“The materials look good but because of the changes they made, we are not satisfied with that.”

Quality Of Workmanship

★★★★★Strongly agree

Clean & Safe

★★★★★Strongly agree

Professional Completion

★★☆☆☆Disagree
“Continuation of the same complaint previously noted. We still have not resolved those issues and we are not getting a response from Interlock.”

Problem Resolution

☆☆☆☆Strongly disagree
“Previously stated.”

Schedule

★★★★★Strongly agree

Likely To Recommend

★★★☆☆Neutral
“Product is great, customer service sucks, it's terrible.”

Roof Details

Roof Installation Location: Minneapolis, MN

Roof Installation Year: 2019

Roof Age: 7 years, 3 months, 15 days

Review Submitted: 0 years, 0 months, 19 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Hunter Green

Local Interlock Roofing Company Near Minneapolis

Interlock Industries (Midwest) Inc.

Interlock Metal Roofing – Wisconsin is the official and exclusive installer of the Interlock® Lifetime Metal Roofing System across Wisconsin and the Upper Midwest. Operating as Interlock Industries (Midwest) Inc., our team has proudly served Midwest homeowners since 2001, delivering premium, worry-free metal roofing built to outperform traditional asphalt and wood in the region’s demanding weather. We specialize in heavy-gauge aluminum (and solid copper) Interlock® roofing profiles that capture the look of Slate, Cedar Shingle, Shake, Mediterranean Tile, and Standing Seam — engineered for Wisconsin’s snow loads, ice, hail, high winds, and freeze-thaw cycles. Every Interlock roof is lightweight, energy-efficient, solar compatible, and backed by a Lifetime Limited Warranty for true long-term peace of mind. From Milwaukee and Madison to communities throughout the state, Interlock Metal Roofing – Wisconsin combines factory-trained installation with deep regional experience to deliver the last roof you’ll ever need — and the simple promise behind every Interlock system: Never Re-Roof Again.®

Explore Interlock® in Minnesota

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