Metal Tiles Minneapolis, MN Review 🇺🇸 — January 9, 2019 | Interlock®

Minneapolis, MN

★★★☆☆
Cynthia T. Minneapolis, MN Review: January 9, 2019 · Completion: [object Object]
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I have never been treated so negligently when attempting to purchase a high-end quality product. If the roof had been won in a lottery and was free I should have been treated better. Shame on Interlock roofs, and I cannot believe they are not aware of the incompetence in their employ. By the way, I do intend to file a complaint with the BBB. Others should be aware of the pitfalls, stress and financial loss I experienced so they can make an informed decision rather than rely on Peter's charm.

Detailed Ratings

Salesperson Punctuality

★★★★★ Strongly agree

Salesperson Knowledgeable

★★★★★ Strongly agree

Follow Up

★☆☆☆☆ Strongly disagree
“There was no follow-up from Peter until I sent an email in November demanding the refund of my USD $3000 deposit made in April. At that point he was suddenly interested in what had transpired.”

Recommend Interlock

★☆☆☆☆ Strongly disagree
“Peter did his job to some degree, and closed the sale. Once that was done, in April 2018, with a date of July 2018 for roof installation and a USD $3000 deposit we were left to rely upon/deal with your office administrator Sarah Hamlin, who is the least effective and non-communicative office administrator I've ever dealt with. Calls weren't returned, emails weren't answered or if they were, delays of 10 days was common. In September we contacted Peter and his response was basically "what do you expect me to do about it?"In November 2018, after multiple attempts to get a roof installed - from July to November, we cancelled our order and asked for our deposit back. I have had an Interlock roof installed at a previous house and loved it. However after this stressful and disappointing experience I wouldn't recommend Interlock Roofs to my worst enemy.”

Roof Details

Roof Installation Location: Minneapolis, MN

Roof Installation Year: 2018

Roof Age: 8 years, 5 months, 16 days

Review Submitted: 1 year, 0 months, 8 days after completion date

Roof System: Interlock® Mediterranean Tile Metal Roofing

Roof Color: Tile Red

Local Interlock Roofing Company Near Minneapolis

Interlock Metal Roofing - Midwest

Interlock Metal Roofing – Minnesota is the official and exclusive installer of the Interlock® Lifetime Metal Roofing System across Minnesota and the Upper Midwest. Operating as Interlock Industries (Midwest) Inc., our Twin Cities–based team has been a trusted local roofing authority since 2001, with more than 2,000 successful installations and hundreds of five-star reviews from homeowners who wanted a roof built for Minnesota’s extremes. We specialize in premium, heavy-gauge Interlock® aluminum and solid copper roofing profiles — Slate, Cedar Shingle, Shake, Mediterranean Tile, and Standing Seam — engineered to handle heavy snow loads, ice dams, hail, high winds, and freeze-thaw cycles while delivering standout curb appeal. Every system is lightweight, energy-efficient, solar compatible, and backed by a Lifetime Limited Warranty for true long-term peace of mind. From Minneapolis–St. Paul to communities throughout the state, Interlock Metal Roofing – Minnesota combines factory-trained craftsmanship with deep regional experience to deliver the last roof you’ll ever need — and the simple promise behind every Interlock installation: Never Re-Roof Again.®

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