Metal Shingles Rochester, MN Review 🇺🇸 — July 8, 2020 | Interlock®

Rochester, MN

What was involved in this Interlock® Slate roof installation in Rochester, MN?

Interlock installed an Interlock® Slate system in Deep Charcoal on a home in Rochester, MN, completed June 30, 2020. The project covered roughly 28 squares of roofing. Michael and Somsiri G. rated the work 4 out of 5 in an independent survey conducted by GuildQuality on July 8, 2020. Installation Crew scored 5 out of 5, with the homeowner noting: “Install crew were great.” The installation was carried out by Interlock Roofing. The roof has been in place 6 years and remains under Interlock's lifetime limited warranty.

★★★★☆
Michael and Somsiri G.Rochester, MNReview: July 8, 2020 · Completion: June 30, 2020
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

Seems to be excellent quality, install was great.

This review was collected by GuildQuality, an independent third-party customer-satisfaction survey firm, on July 8, 2020. Interlock does not edit responses or choose which are published. View the original survey response.

Detailed Ratings

Likely To Recommend

★★★★☆Agree
“Seems to be excellent quality, install was great.”

Sales Punctuality

★★★★☆Agree

Sales Knowledge

★★★★☆Agree

Employees Professionalism

★★☆☆☆Disagree
“Communication by project management and sales locally was weak. I was told they would put a sign up and they have never followed up. The quotes seemed almost to be made up. No detailed breakout between materials and install cost. I had to ask for an invoice and have not otherwise received any other documentation such as warranty.”

Communication

★★☆☆☆Disagree
“Local project management communication was weak.”

Installation Crew

★★★★★Strongly agree
“Install crew were great.”

Quality Of Materials

★★★★☆Agree

Quality Of Workmanship

★★★★★Strongly agree

Clean & Safe

★★★★★Strongly agree
“Excellent attention to detail by installation team.”

Professional Completion

★★★★★Strongly agree
“Installation team was excellent.”

Problem Resolution

★★☆☆☆Disagree
“Some materials were delivered damaged. I contacted local sales and project management who said they would come to look and tell me whether replacements would need to be ordered. Nobody ever came or contacted me and only the install guys knew anything. They worked around the damaged materials and I am assuming the install did not suffer.”

Schedule

★★★★☆Agree

Roof Details

Roof Installation Location: Rochester, MN

Roof Installation Year: 2020

Roof Age: 6 years, 2 months, 9 days

Review Submitted: 0 years, 0 months, 8 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Deep Charcoal

Local Interlock Roofing Company Near Rochester

Interlock Industries (Midwest) Inc.

Interlock Metal Roofing – Wisconsin is the official and exclusive installer of the Interlock® Lifetime Metal Roofing System across Wisconsin and the Upper Midwest. Operating as Interlock Industries (Midwest) Inc., our team has proudly served Midwest homeowners since 2001, delivering premium, worry-free metal roofing built to outperform traditional asphalt and wood in the region’s demanding weather. We specialize in heavy-gauge aluminum (and solid copper) Interlock® roofing profiles that capture the look of Slate, Cedar Shingle, Shake, Mediterranean Tile, and Standing Seam — engineered for Wisconsin’s snow loads, ice, hail, high winds, and freeze-thaw cycles. Every Interlock roof is lightweight, energy-efficient, solar compatible, and backed by a Lifetime Limited Warranty for true long-term peace of mind. From Milwaukee and Madison to communities throughout the state, Interlock Metal Roofing – Wisconsin combines factory-trained installation with deep regional experience to deliver the last roof you’ll ever need — and the simple promise behind every Interlock system: Never Re-Roof Again.®

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