Metal Shingles Wakefield, NH Review 🇺🇸 — September 20, 2021 | Interlock®

Wakefield, NH

★★★★★
Charlotte and Ralph T. Wakefield, NH Review: September 20, 2021 · Completion: August 28, 2021
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

I think we could've been aware of the layout for the snow guards. If we had a chance to see the layout upfront, that would've eliminated the issue I have now of no snow guards. I think that it is important to the customer to know that upfront, to know the layout prior to the job starting, so everybody agrees on it. I'm hoping I hear from someone at Interlock Roofing about the snow guards. They did say they could add them later, so it's still doable, but I don't want to pay extra for them when they should've been here in the beginning. They are really required for the housing we have.

Detailed Ratings

Likely To Recommend

★★★★★ Strongly agree

Sales Punctuality

★★★★★ Strongly agree

Sales Knowledge

★★★★★ Strongly agree

Employees Professionalism

★★★★★ Strongly agree

Communication

★★★★★ Strongly agree

Installation Crew

★★★★★ Strongly agree

Quality Of Materials

★★★☆☆ Neutral
“I am satisfied, but there weren't enough snow guards. I understood from the workers that there was a layout for the guards. I never saw that layout. We do need more snow guards, and I communicated that to the workers, but I know they are not responsible for it.”

Clean & Safe

★★★★★ Strongly agree

Professional Completion

★★★★★ Strongly agree
“This is a five, with the exception of there being not enough snow guards”

Problem Resolution

★☆☆☆☆ Strongly disagree
“They haven't addressed them yet. I hoped that the comment to the workers would have been said back to them, but evidently not. I'm still hoping to hear from them. They haven't addressed them at all.”

Schedule

★★☆☆☆ Disagree
“They didn't adhere to the schedule, but I understand some of that was due to rain. Some of the issues were related to weather, I believe.”

Roof Details

Roof Installation Location: Wakefield, NH

Roof Installation Year: 2021

Roof Age: 4 years, 9 months, 17 days

Review Submitted: 0 years, 0 months, 23 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Musket Grey

Local Interlock Roofing Company Near Wakefield

Interlock Metal Roofing (New England) Inc.

Interlock Metal Roofing (New England) Inc. is the official and exclusive installer of the Interlock® Lifetime Roofing System across the Northeast. Headquartered in Walpole, Massachusetts, our team has been trusted by New England homeowners since 1999 to deliver premium, worry-free metal roofs built for coastal salt air, heavy snow loads, ice dams, and rapid freeze-thaw cycles. We specialize in heavy-gauge aluminum (and solid copper) Interlock® roofing profiles that replicate the beauty of Slate, Cedar Shingle, Shake, Mediterranean Tile, and Standing Seam — all engineered to last a lifetime with low maintenance and exceptional energy efficiency. Every system is solar-compatible and backed by a Lifetime Limited Warranty, giving homeowners the last roof they’ll ever need. Serving Massachusetts, Connecticut, New Hampshire, Maine, Rhode Island, and Vermont, Interlock Metal Roofing – New England combines factory-trained installation with decades of local experience to protect and elevate homes throughout the region. Our promise is simple: Never Re-Roof Again.®

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