Metal Shingles Eugene, OR Review 🇺🇸 — March 18, 2019 | Interlock®

Eugene, OR

What was involved in this Interlock® Slate roof installation in Eugene, OR?

Interlock installed an Interlock® Slate system in Deep Charcoal on a home in Eugene, OR, completed February 6, 2019. The project covered roughly 23 squares of roofing. Carla Hoeger and Herbert M. rated the work 5 out of 5 in an independent survey conducted by GuildQuality on March 18, 2019. Sales Punctuality scored 5 out of 5. The installation was carried out by Interlock Roofing. The roof has been in place 7 years and remains under Interlock's lifetime limited warranty.

★★★★★
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

We think that our roof may have been the first 'hip roof' that our particular installation team had worked on,because the ridge pieces were incorrectly applied to the 'hip' ridges. (Ridgeline was OK.) Once we realized that and notified Interlock, a correction was quickly (less than a week) done. Perhaps the different techniques for hip roofs vs. standard gable roofs should be more thoroughly emphasized in training.Also, when the first Office Admin assigned to our project left the company, that was not communicated. We just started getting e-mails from a different person, with no indication that this was a permanent change. We just assumed that the original person was temporarily out-of-office. That could have left us trying to communicate with the wrong person.

This review was collected by GuildQuality, an independent third-party customer-satisfaction survey firm, on March 18, 2019. Interlock does not edit responses or choose which are published. View the original survey response.

Detailed Ratings

Sales Punctuality

★★★★★Strongly agree

Sales Knowledge

★★★★★Strongly agree

Employees Professionalism

★★★★★Strongly agree

Communication

★★★★☆Agree

Installation Crew

★★★★★Strongly agree

Quality Of Materials

★★★★★Strongly agree

Quality Of Workmanship

★★★★★Strongly agree

Clean & Safe

★★★★★Strongly agree

Professional Completion

★★★★★Strongly agree

Problem Resolution

★★★★★Strongly agree

Schedule

★★★★★Strongly agree

Likely To Recommend

★★★★★Strongly agree

Roof Details

Roof Installation Location: Eugene, OR

Roof Installation Year: 2019

Roof Age: 7 years, 7 months, 2 days

Review Submitted: 0 years, 1 month, 12 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Deep Charcoal

Photos From This Project

Real photos of this exact installation in Eugene, OR from the Interlock® photo gallery.

Local Interlock Roofing Company Near Eugene

Interlock Metal Roofing (PNW) Inc.

Interlock Metal Roofing (PNW) Inc. is the official installer of the Interlock® Lifetime Roofing System in Oregon and the Pacific Northwest. Based in Portland and serving communities across the Portland Metro, Willamette Valley, Columbia River Gorge, Oregon Coast, and neighboring Washington markets, our team has protected thousands of homes with premium, rust-proof aluminum and solid copper roofing since 1997. We specialize exclusively in Interlock® Lifetime Metal Roofing profiles — Slate, Cedar Shingle, Shake, Mediterranean Tile, and Standing Seam — engineered for the Northwest’s heavy rain, wind, moss growth, and freeze-thaw cycles. Every roof is finished with the Alunar® Coating System for long-term color retention and energy efficiency, and is fully solar compatible. Homeowners choose Interlock Metal Roofing (PNW) Inc. for one reason: worry-free performance that lasts a lifetime. With award-recognized service and fully licensed installation in Oregon and Washington, we deliver the last roof you’ll ever need — backed by a lifetime limited warranty and the promise: Never Re-Roof Again.®

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