Metal Shingles Jefferson, OR Review 🇺🇸 — January 15, 2019 | Interlock®

Jefferson, OR

★★★★
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

Interlock Roofing needs to improve on their scheduling and customer service communication. The issues we had were with scheduling within the office staff. The installation guys were great. They were always careful when we were entering or leaving home. They explained everything to us whenever we had questions.

Detailed Ratings

Sales Punctuality

★★★★★ Strongly agree

Sales Knowledge

★★★★ Agree

Employees Professionalism

★★★★ Agree

Communication

★★★☆☆ Neutral
“We had a lot of rescheduling done on us. We would call and we never got a callback. The customer service in the office was not optimal. After like the fifth time calling and leaving a message, Damon and Mike finally called us back.”

Installation Crew

★★★★★ Strongly agree

Quality Of Materials

★★★★★ Strongly agree

Quality Of Workmanship

★★★★★ Strongly agree

Clean & Safe

★★★★★ Strongly agree

Professional Completion

★★★★★ Strongly agree

Problem Resolution

★★★☆☆ Neutral
“Interlock Roofing customer service dropped the ball. It was picked up by Damon. They are lacking in the customer service portion.”

Schedule

☆☆☆☆ Strongly disagree
“They rescheduled on us 4 or 5 times.”

Likely To Recommend

★★★★ Agree

Roof Details

Roof Installation Location: Jefferson, OR

Roof Installation Year: 2018

Roof Age: 7 years, 5 months, 27 days

Review Submitted: 0 years, 0 months, 25 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Deep Charcoal

Local Interlock Roofing Company Near Jefferson

Interlock Metal Roofing (PNW) Inc.

Interlock Metal Roofing (PNW) Inc. is the official installer of the Interlock® Lifetime Roofing System in Oregon and the Pacific Northwest. Based in Portland and serving communities across the Portland Metro, Willamette Valley, Columbia River Gorge, Oregon Coast, and neighboring Washington markets, our team has protected thousands of homes with premium, rust-proof aluminum and solid copper roofing since 1997. We specialize exclusively in Interlock® Lifetime Metal Roofing profiles — Slate, Cedar Shingle, Shake, Mediterranean Tile, and Standing Seam — engineered for the Northwest’s heavy rain, wind, moss growth, and freeze-thaw cycles. Every roof is finished with the Alunar® Coating System for long-term color retention and energy efficiency, and is fully solar compatible. Homeowners choose Interlock Metal Roofing (PNW) Inc. for one reason: worry-free performance that lasts a lifetime. With award-recognized service and fully licensed installation in Oregon and Washington, we deliver the last roof you’ll ever need — backed by a lifetime limited warranty and the promise: Never Re-Roof Again.®

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