Metal Shakes Newport, OR Review 🇺🇸 — April 7, 2023 | Interlock®

Love the material, installers worked hard, company picked worst time weather wise to install. Double checking of material needed for job and that it’s on the truck. We’re short the starter strip. If that had been on the truck, whole job would have taken about 5 days, instead of 22, there was a small weather window then. Don’t know WHO pulled the material list. Should’ve sent a driver out with missing material, thats what called a 5 star company. You should have backup local labor lists if you’re going to send your crews far from their homes (7 hours away). Had multiple underlayment blow offs. Should have used tarps over underlayment to secure the roof, especially with weather forecasts and distance of crews homes. Missing starter strip was the main underlying problem, weather was next biggest problem, then distance crew had to travel, with no local backup (your office crew should come up with a backup list for when trouble arises). I have built a home from scratch myself including installing all decking thru shingles. Have completely stripped and reroofed another house. Then completed a 5000 square foot and 6000 square foot commercial building. Did all deck to shingle roofing, then hired my own crew to apply a standing seam metal roof on the 5000 sq. Ft., building after 22 years. I know a little about how to plan out a job. Our house on the front was perfect for stripping a section, then replacing that section, instead of stripping the whole roof at once. Your installers need to be able to read a roof and come up with a sensible plan. Because of wind forecasts should have used tarps, as a second line of defense. As I said above we had small amounts of water come into house in multiple spots, enough to make stains on curtain and blinds, swellings wood floors (looks like it dried out). Hopefully it dried out in ceiling and walls, humidity was high because of everyday rain. We do have a Velux skylight window glass that has two cracks in it that we need to get replaced. Need to know if the trim around window just unscrews off, that a regular glass repair place can handle the job?