Metal Shingles Pacific City, OR Review
Pacific City, OR
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What was involved in this Interlock® Slate roof installation in Pacific City, OR?
This project used an Interlock® Slate system in Deep Charcoal on a home in Pacific City, OR, completed December 7, 2022. The project covered roughly 37 squares of roofing. Jim S. rated the work 3 out of 5 in an independent survey conducted by GuildQuality on February 7, 2023. Likely To Recommend scored 3 out of 5, with the homeowner noting: “I would like to recommend Interlock, and I may. It really depends on the circumstances of that friend.” The installation was carried out by Interlock Roofing.
I would like to recommend Interlock, and I may. It really depends on the circumstances of that friend. First and foremost it's an expensive niche product that is not for everyone. Second, the execution of our contract was not very satisfactory. I'm reluctant to recommend something this pricey when the vendor did not perform to their contract. Deliver by the date in your contract. Communicate more honestly and effectively as issue arise. Clean up the dangerous small bits of construction debris left everywhere. The contract page that asks for (commits people to?) social media endorsements before any work has been performed seemed especially absurd. In our business, those endorsements are earned. We strive to deliver an excellent customer experience - for every customer. We don't get a five-star review every time, but we certainly try to. Deliver on your customer expectations to earn positive reviews.
This review was collected by GuildQuality, an independent third-party customer-satisfaction survey firm, on February 7, 2023. View the original survey response.
Detailed Ratings
About Interlock Metal Roofing (PNW) Inc.
Interlock Metal Roofing (PNW) Inc. is the official installer of the Interlock® Lifetime Roofing System in Oregon and the Pacific Northwest. Based in Portland and serving communities across the Portland Metro, Willamette Valley, Columbia River Gorge, Oregon Coast, and neighboring Washington markets, our team has protected thousands of homes with premium, rust-proof aluminum and solid copper roofing since 1997. We specialize exclusively in Interlock® Lifetime Metal Roofing profiles — Slate, Cedar Shingle, Shake, Mediterranean Tile, and Standing Seam — engineered for the Northwest’s heavy rain, wind, moss growth, and freeze-thaw cycles. Every roof is finished with the Alunar® Coating System for long-term color retention and energy efficiency, and is fully solar compatible. Homeowners choose Interlock Metal Roofing (PNW) Inc. for one reason: worry-free performance that lasts a lifetime. With award-recognized service and fully licensed installation in Oregon and Washington, we deliver the last roof you’ll ever need — backed by a lifetime limited warranty and the promise: Never Re-Roof Again.®