Metal Shingles Providence, RI Review 🇺🇸 — September 5, 2015 | Interlock®

Providence, RI

What was involved in this Interlock® Slate roof installation in Providence, RI?

Interlock installed an Interlock® Slate system in Tile Red on a home in Providence, RI, completed August 24, 2015. The project covered roughly 17 squares of roofing. Alston Davis S. rated the work 3 out of 5 in an independent survey conducted by GuildQuality on September 5, 2015. Quality Of Materials scored 5 out of 5. The installation was carried out by Interlock Roofing. The roof has been in place 11 years and remains under Interlock's lifetime limited warranty.

★★★☆☆
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

On the day of delivery I called Jeniffer and she told me the delivery truck was on its way, but there was no previous notice of delivery. Workers smoked too much and worked slowly, took more breaks than work, and only one person spoke English. Stripping took two days and my plants were not protected as promised. They were promised to start at 7am but never showed up until 11:30am, and it took five days total for such a small project. There was very little communication. My gutter hangers were re-bought because of mis-care of dismantling. Part of my gardening tools went missing, and after inspection I found cigarette butts and over 100 old rusty nails plus new sharp aluminum bits in the yard, concerning given I have pets and small kids. The snow breakup material for the main roof was only installed on one side despite paying for the whole completion. I was willing to forget and forgive, but the truth needed to be told. The garage and home looks good; we'll wait for the weather to see how well the material and work hold.

This review was collected by GuildQuality, an independent third-party customer-satisfaction survey firm, on September 5, 2015. Interlock does not edit responses or choose which are published. View the original survey response.

Detailed Ratings

Sales Punctuality

★★★★Agree

Sales Knowledge

★★★★Agree

Employees Professionalism

★★★☆☆Neutral

Communication

★★★★Agree

Installation Crew

★★★☆☆Neutral

Quality Of Materials

★★★★★Strongly agree

Clean & Safe

★★★☆☆Neutral

Professional Completion

★★★★Agree

Problem Resolution

★★★☆☆Neutral

Schedule

★★★★Agree

Likely To Recommend

★★★☆☆Neutral

Roof Details

Roof Installation Location: Providence, RI

Roof Installation Year: 2015

Roof Age: 11 years, 0 months, 15 days

Review Submitted: 0 years, 0 months, 12 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Tile Red

Local Interlock Roofing Company Near Providence

Interlock Metal Roofing (New England) Inc.

Interlock Metal Roofing (New England) Inc. is the official and exclusive installer of the Interlock® Lifetime Roofing System across the Northeast. Headquartered in Walpole, Massachusetts, our team has been trusted by New England homeowners since 1999 to deliver premium, worry-free metal roofs built for coastal salt air, heavy snow loads, ice dams, and rapid freeze-thaw cycles. We specialize in heavy-gauge aluminum (and solid copper) Interlock® roofing profiles that replicate the beauty of Slate, Cedar Shingle, Shake, Mediterranean Tile, and Standing Seam — all engineered to last a lifetime with low maintenance and exceptional energy efficiency. Every system is solar-compatible and backed by a Lifetime Limited Warranty, giving homeowners the last roof they’ll ever need. Serving Massachusetts, Connecticut, New Hampshire, Maine, Rhode Island, and Vermont, Interlock Metal Roofing – New England combines factory-trained installation with decades of local experience to protect and elevate homes throughout the region. Our promise is simple: Never Re-Roof Again.®

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