Metal Shakes Everson, WA Review 🇺🇸 — January 9, 2024 | Interlock®

Everson, WA

What was involved in this Interlock® Shake roof installation in Everson, WA?

Interlock installed an Interlock® Shake system in Black on a home in Everson, WA, completed December 11, 2023. The project covered roughly 29 squares of roofing. Cole and Dawn W. rated the work 4 out of 5 in an independent survey conducted by GuildQuality on January 9, 2024. Communication scored 3 out of 5, with the homeowner noting: “Communication in the beginning was lacking, but at the end, it was very well taken care of.” The installation was carried out by Interlock Roofing- Seattle. The roof has been in place 2 years and remains under Interlock's lifetime limited warranty.

★★★★
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

They could have improved by having better subcontracting and a better process on figuring out who to actually hire for the subcontractors. Patrick and Ivan went above and beyond trying to resolve the issues my wife and I had with the subcontractors.

This review was collected by GuildQuality, an independent third-party customer-satisfaction survey firm, on January 9, 2024. Interlock does not edit responses or choose which are published. View the original survey response.

Detailed Ratings

Likely To Recommend

★★★★Agree

Sales Punctuality

★★★★★Strongly agree

Sales Knowledge

★★★★★Strongly agree

Employees Professionalism

★★★★★Strongly agree

Communication

★★★☆☆Neutral
“Communication in the beginning was lacking, but at the end, it was very well taken care of.”

Installation Crew

☆☆☆☆Strongly disagree
“They were subcontractors and definitely not very professional on how they were treating us when they had to come back to fix a few problems.”

Quality Of Materials

★★★★★Strongly agree

Quality Of Workmanship

★★★★★Strongly agree

Clean & Safe

★★★★★Strongly agree

Professional Completion

★★★★★Strongly agree

Problem Resolution

★★★★★Strongly agree

Schedule

☆☆☆☆Strongly disagree
“The miscommunication in the beginning led to a delay in the start, and it took us two and a half months to get it completed when it should have taken five days.”

Roof Details

Roof Installation Location: Everson, WA

Roof Installation Year: 2023

Roof Age: 2 years, 8 months, 2 days

Review Submitted: 0 years, 0 months, 29 days after completion date

Roof System: Interlock® Shake Metal Roofing

Roof Color: Black

Local Interlock Roofing Company Near Everson

Interlock Metal Roofing

Interlock® is the manufacturer of the original lifetime aluminum metal roofing system, installed by certified local installers across the United States and Canada and backed by a Lifetime Limited Warranty and our Never Re-Roof Again® promise.

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