Metal Shingles North Bend, WA Review 🇺🇸 — September 13, 2017 | Interlock®

North Bend, WA

★★★★☆
Scott and Maureen K. North Bend, WA Review: September 13, 2017 · Completion: August 4, 2017
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Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

I used them 10 years ago and I didn't have any problems but this situation is not good. They are not trying to fix the situation. The communication is one place they can improve by calling back their customers. I think they need to give a full disclosure of the products and the materials they used. I haven't been able to get a break down of the materials they used on my project. I just hope they really did my roof properly and didn't leave other pieces of rotten wood up on the roof covered up. I am hoping that the roof is done honorable and I am not having to contact them in 5 years with problems because they didn't put the roof up properly.

Detailed Ratings

Sales Punctuality

★★★★★ Strongly agree

Sales Knowledge

★★★★☆ Agree

Employees Professionalism

★★★☆☆ Neutral
“They messed up my order and got it wrong.”

Communication

★★☆☆☆ Disagree
“I am still waiting on a call back and haven't received the call as of yet.”

Installation Crew

★★★☆☆ Neutral
“They messed up the order and was only going to put in 2 vents instead of 6 vents and they”

Quality Of Materials

★★★★☆ Agree

Quality Of Workmanship

★★☆☆☆ Disagree
“I had to have another company come to do work and they found the fascia board rotten. They had covered it up with the roofing. I tried calling them but they still haven't returned my calls.”

Clean & Safe

★★★★☆ Agree

Professional Completion

★★★☆☆ Neutral
“The rotten wood has upset me for sure. The fact that they haven't returned my calls means they have poor communication skills.”

Problem Resolution

★★★★☆ Agree

Schedule

★★★★☆ Agree

Likely To Recommend

★★★★☆ Agree
“I used them 10 years ago and I didn't have any problems but this situation is not good. They are not trying to fix the situation.”

Roof Details

Roof Installation Location: North Bend, WA

Roof Installation Year: 2017

Roof Age: 8 years, 10 months, 13 days

Review Submitted: 0 years, 1 month, 9 days after completion date

Roof System: Interlock® Cedar Shingle Metal Roofing

Roof Color: Musket Grey

Local Interlock Roofing Company Near North Bend

Interlock Metal Roofing (PNW) Inc.

Interlock Metal Roofing (PNW) Inc. is the official installer of the Interlock® Lifetime Metal Roofing System throughout Washington and the greater Pacific Northwest. Trusted in Western Washington since 1997, we specialize in premium, heavy-gauge aluminum roofing engineered to handle the region’s relentless rain, coastal wind, moss growth, and freeze-thaw cycles — all backed by a Lifetime Limited Warranty and our promise: Never Re-Roof Again.® From Seattle and Tacoma to Bellevue, Bellingham, Stanwood, and Vancouver, WA, our factory-trained crews install five architectural Interlock® profiles — Slate, Cedar Shingle, Shake, Mediterranean Tile, and Standing Seam — each finished with the Alunar® Coating System for long-term color retention, corrosion resistance, and energy efficiency. Every Interlock roof is lightweight, non-combustible, and fully solar compatible, offering homeowners a beautiful, sustainable roof designed to last a lifetime in Washington’s demanding climate.

Explore Interlock® in Washington

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