Metal Shingles Olympia, WA Review 🇺🇸 — May 24, 2021 | Interlock®

Olympia, WA

What was involved in this Interlock® Cedar Shingle roof installation in Olympia, WA?

Interlock installed an Interlock® Cedar Shingle system in Tudor Brown on a home in Olympia, WA, completed April 21, 2021. The project covered roughly 36 squares of roofing. Jerry and Lisa B. rated the work 4 out of 5 in an independent survey conducted by GuildQuality on May 24, 2021. Sales Punctuality scored 4 out of 5. The installation was carried out by Interlock Roofing. The roof has been in place 5 years and remains under Interlock's lifetime limited warranty.

★★★★
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

They fell short with the roofing underlayment material. The type of boards they actually used. Maybe since they used one over another, they probably need to be more clear and advise the customer who chooses. It is something we noticed. Contact from the company for rescheduling could've been better. I understand delays are unforeseen, but keeping better communication with consumers so they aren't taking time off and then finding it wasn't necessary to do so due to a delay. They were quick to request a referral, which I gave them a good one online, but they were slow when it came time to take care of the damage done. They probably should've waited to ask for the referral until after they had repaired the damage. Now, we feel hurried for a great referral, but they are taking their time to come back for the damage. I look forward to recommending them. This project was referred to us by friends in the midwest. I hope the company follows through on the $500 referral.

This review was collected by GuildQuality, an independent third-party customer-satisfaction survey firm, on May 24, 2021. Interlock does not edit responses or choose which are published. View the original survey response.

Detailed Ratings

Likely To Recommend

★★★★Agree

Sales Punctuality

★★★★Agree
“Up until just recently. We've had an issue. He was supposed to be checking on it for me. It's been a week and no update. Before that, he was on the spot.”

Sales Knowledge

★★★★★Strongly agree

Employees Professionalism

★★★★★Strongly agree

Communication

★★★★Agree

Installation Crew

★★★★★Strongly agree

Quality Of Materials

★★★★Agree
“I think there is a discrepancy on some materials between what the salesperson told us and what they provided. The salesman said they didn't use particle board for underlayment. He said if damaged, they will use plywood, but they used the particle chip stuff I was told they wouldn't use.”

Quality Of Workmanship

★★★★★Strongly agree

Clean & Safe

★★★★Agree
“I should've asked where they were using the restroom. They were here for 2 days. It dawned on me after they probably went to the property to relieve themselves. It's probably a good idea to bring a portapotty in.”

Professional Completion

★★★★★Strongly agree

Schedule

★★★★★Strongly agree

Roof Details

Roof Installation Location: Olympia, WA

Roof Installation Year: 2021

Roof Age: 5 years, 4 months, 18 days

Review Submitted: 0 years, 1 month, 3 days after completion date

Roof System: Interlock® Cedar Shingle Metal Roofing

Roof Color: Tudor Brown

Local Interlock Roofing Company Near Olympia

Interlock Metal Roofing (PNW) Inc.

Interlock Metal Roofing (PNW) Inc. is the official installer of the Interlock® Lifetime Metal Roofing System throughout Washington and the greater Pacific Northwest. Trusted in Western Washington since 1997, we specialize in premium, heavy-gauge aluminum roofing engineered to handle the region’s relentless rain, coastal wind, moss growth, and freeze-thaw cycles — all backed by a Lifetime Limited Warranty and our promise: Never Re-Roof Again.® From Seattle and Tacoma to Bellevue, Bellingham, Stanwood, and Vancouver, WA, our factory-trained crews install five architectural Interlock® profiles — Slate, Cedar Shingle, Shake, Mediterranean Tile, and Standing Seam — each finished with the Alunar® Coating System for long-term color retention, corrosion resistance, and energy efficiency. Every Interlock roof is lightweight, non-combustible, and fully solar compatible, offering homeowners a beautiful, sustainable roof designed to last a lifetime in Washington’s demanding climate.

Explore Interlock® in Washington

More metal roofing in Olympia, WA →