Metal Shakes Point Roberts, WA Review 🇺🇸 — May 13, 2019 | Interlock®

Point Roberts, WA

★★★★☆
Marshall C. and Rassamee L. Point Roberts, WA Review: May 13, 2019 · Completion: April 30, 2019
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

Communication. Following contract instruction details. Cleaning up at end of each day and using magnet to pick up all metal at end of project (without me having to launch a complaint) Thank you for this opportunity to provide feedback.

Detailed Ratings

Sales Punctuality

★★★★★ Strongly agree

Sales Knowledge

★★★★☆ Agree

Employees Professionalism

★★★★☆ Agree
“Install crew boss didn’t take my concerns seriously.”

Communication

★★★☆☆ Neutral
“During the installation period, communication with Interlock staff (office as well as install crew) was appalling and very unsatisfactory. No response, ignoring our concerns, conflicting messages etc. During the resolution follow-up period to meet our list of deficiencies the communication was Excellent!! It renewed our trust in the company.”

Installation Crew

★★★☆☆ Neutral

Quality Of Materials

★★☆☆☆ Disagree
“Our contract indicated Visqueen was to be installed to cover the insulation. This instruction was completely ignored by the install crew, even after I brought it to their attention. Please remind them to pay attention to the contract details!!We are very happy with the aluminum roofing material quality”

Quality Of Workmanship

★★★★☆ Agree
“See answer to item #6”

Clean & Safe

★★☆☆☆ Disagree
“They finished in a hurry without ensuring all metal and wood bits were picked up. Job site was messy at end of day during the install period.”

Professional Completion

★★★★☆ Agree
“The attention to our concerns and correction of listed deficiencies/damages restored out confidence in Interlock. We are currently happy with the end result. Many thanks to Roland!!”

Problem Resolution

★★★★★ Strongly agree

Schedule

★★★★★ Strongly agree

Likely To Recommend

★★★★☆ Agree

Roof Details

Roof Installation Location: Point Roberts, WA

Roof Installation Year: 2019

Roof Age: 7 years, 1 month, 18 days

Review Submitted: 0 years, 0 months, 13 days after completion date

Roof System: Interlock® Shake Metal Roofing

Roof Color: Deep Charcoal

Local Interlock Roofing Company Near Point Roberts

Interlock Metal Roofing (PNW) Inc.

Interlock Metal Roofing (PNW) Inc. is the official installer of the Interlock® Lifetime Metal Roofing System throughout Washington and the greater Pacific Northwest. Trusted in Western Washington since 1997, we specialize in premium, heavy-gauge aluminum roofing engineered to handle the region’s relentless rain, coastal wind, moss growth, and freeze-thaw cycles — all backed by a Lifetime Limited Warranty and our promise: Never Re-Roof Again.® From Seattle and Tacoma to Bellevue, Bellingham, Stanwood, and Vancouver, WA, our factory-trained crews install five architectural Interlock® profiles — Slate, Cedar Shingle, Shake, Mediterranean Tile, and Standing Seam — each finished with the Alunar® Coating System for long-term color retention, corrosion resistance, and energy efficiency. Every Interlock roof is lightweight, non-combustible, and fully solar compatible, offering homeowners a beautiful, sustainable roof designed to last a lifetime in Washington’s demanding climate.

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