Metal Shingles Tacoma, WA Review 🇺🇸 — October 9, 2015 | Interlock®

Tacoma, WA

★★★★★
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

Rolland Starks did not return a call or respond to an e-mail regarding the installation date. After I contacted Mike Rasmussen, Rolland did respond but then failed to call later when promised. I found out the morning the crew was starting because I called him. See rating for question # 4. InterLock might consider lobbying the Insurance Commissioner regarding having the safety of the roof recognized so insurance companies would offer discounts. One of the reasons I purchased the roof was because of the lifetime warrantee and the safety of wind resistance and the light weight causing less stress on the house structure. I was disappointed when my insurance company would not allow a safety discount because it is not recognized by the Insurance Commission.Also, it is usually a good idea to under promise and over deliver. The sales staff said the roof would take 4-5 days. The crew estimated 7 days when they arrived and it actually took 9 days. I ended up having to cancel a planned trip because of the time.

Detailed Ratings

Sales Punctuality

★★★★★ Strongly agree

Sales Knowledge

★★★★★ Strongly agree

Employees Professionalism

★★★★★ Strongly agree

Communication

★★★☆☆ Neutral

Installation Crew

★★★★★ Strongly agree

Quality Of Materials

★★★★★ Strongly agree

Quality Of Workmanship

★★★★★ Strongly agree

Clean & Safe

★★★★★ Strongly agree

Professional Completion

★★★★★ Strongly agree

Problem Resolution

★★★★★ Strongly agree

Schedule

★★★★★ Strongly agree

Likely To Recommend

★★★★★ Strongly agree

Roof Details

Roof Installation Location: Tacoma, WA

Roof Installation Year: 2015

Roof Age: 10 years, 8 months, 15 days

Review Submitted: 0 years, 0 months, 9 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Deep Charcoal

Local Interlock Roofing Company Near Tacoma

Interlock Metal Roofing (PNW) Inc.

Interlock Metal Roofing (PNW) Inc. is the official installer of the Interlock® Lifetime Metal Roofing System throughout Washington and the greater Pacific Northwest. Trusted in Western Washington since 1997, we specialize in premium, heavy-gauge aluminum roofing engineered to handle the region’s relentless rain, coastal wind, moss growth, and freeze-thaw cycles — all backed by a Lifetime Limited Warranty and our promise: Never Re-Roof Again.® From Seattle and Tacoma to Bellevue, Bellingham, Stanwood, and Vancouver, WA, our factory-trained crews install five architectural Interlock® profiles — Slate, Cedar Shingle, Shake, Mediterranean Tile, and Standing Seam — each finished with the Alunar® Coating System for long-term color retention, corrosion resistance, and energy efficiency. Every Interlock roof is lightweight, non-combustible, and fully solar compatible, offering homeowners a beautiful, sustainable roof designed to last a lifetime in Washington’s demanding climate.

Explore Interlock® in Washington

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