Metal Shakes Woodinville, WA Review 🇺🇸 — September 13, 2017 | Interlock®

It would be tentative on how things finish up. I would say they could improve mostly with the installation team and setting expectations on my part. Ross made a fairly big point that it was all Interlock people. He said it was one company that installed and maintained the work. The two gentleman who came to do the installation was driving a truck with a different company name and tags from Massachusetts. I was curious if they had a license to work in Washington. I had trouble communicating with them because their English was poor. They weren't quite clear on what exactly was going to be done. They weren't giving me any background on the roof or the repairs that needed to be done. At one point during the project, I came home from work. I have a side porch that wasn't quoted for. We didn't want to spend the money to get it done. When I came home, they had finished it. I told him it was nice but I am not paying extra for that. It wasn't part of the quote. He said his boss told him to just do everything. At the end of the project, there was an area of the roof that didn't look like it was done properly. He said they struggled to find enough materials to finish the job because they used the material on the side porch. I told them that wasn't my fault. The only way that should have affected me was waiting for more materials to come in. We also had an old fashioned antenna next to the chimney. They were having a hard time getting the flashing on the chimney. I told him to take it down because we don't use it. They just chucked it onto the side yard. I told them they needed to haul that off. They were happy to do it, but I had to tell them. We will see how this all plays out.