Reviews
From Stress to Sparkle: How One Quincy, MA Homeowner Transformed Her Property with Interlock Metal Roofing
If you want to secure, modernize & absolutely beautify your home without the hassle of moving, start with a brilliant sparkling quite literally stunning Interlock Metal Roof. Our experienced, knowledgeable & genuinely likable salesman JONATHAN BROWN explained all the economical benefits, practical advantages & value added benefits as well as guiding us through the entire process with ease, we didn't have to stress out about a thing. Refreshingly, Jonathan simply chatted with us, took plenty of time-I never felt rushed to make a decision. We love it! Mazar is an excellent Technician who assisted us as well with this lovely new roof.
Karen G.
Quincy, MA
Interlock Metal Roof Repair – Fast, Affordable, and Professional Service!
Our home had an Interlock metal roof already installed when we purchased it. After 15 years we noticed that the vent pipe boots appeared to be damaged. I received multiple quotes and Interlock had the best quote by 3X and came out the next day for service. The technician was very professional and took care of everything, even in the middle of winter! The job was completed quickly, and the entire site was left clean.
Jason S.
Methuen, MA
Looking forward to years of hassle-free winters!!!!
Very satisfied with our new metal roof. Workers were very efficient. Looking forward to years of hassle-free winters!!!!
Maxine C.
Carlisle, MA
Our recent experience with the team at Interlock Roofing was exceptional
Our recent experience with the team at InterLock Roofing was exceptional. Their Sales expert Chris L. worked with us to explain the features, advantages, and warranty of their lifetime aluminum shingle roof system. We worked together to document the complete scope of work before the work began. (The existing asphalt shingle roof, installed in 2006, had been leaking in several locations for year's - damaging our ceilings and hardwood flooring). Wilson P. (Site Foreman) and his install team were hard working, professional, and extremely thorough. They repaired our roof deck to eliminate all rot and the gaps in the original roof deck. (A major source of the leaks.) We could not be more pleased with our beautiful new Interlock aluminum roof.
Tedd D.
Westport, MA
I never felt rushed to make a decision
If you want to secure, modernize & absolutely beautify your home without the hassle of moving, start with a brilliant sparkling quite literally stunning Interlock Metal Roof. Our experienced, knowledgeable & genuinely likable salesman JONATHAN BROWN explained all the economical benefits, practical advantages & value added benefits as well as guiding us through the entire process with ease, we didn't have to stress out about a thing. Refreshingly, Jonathan simply chatted with us, took plenty of time. I never felt rushed to make a decision. We love it!
Karen G.
Quincy, MA
Interlock Metal Roofing did an outstanding job on our home's roof.
Interlock Metal Roofing did an outstanding job on our home's roof.
Illtyd F.
Russell, MA
Jonathan Brown was our sale agent that we was recommended by other homeowners
Jonathan Brown was our sale agent that we was recommended by other homeowners. He was very understanding of our needs for a metal roof. He was willing to help us with everything we need. Thank you to Jonathan and the team at Interlock Metal Roof for all the help.
Vutha S.
Lowell, MA
I have had the cedar aluminum shingled style roof for about 15 years and it looks just as good as the day it was installed.
I have had the cedar aluminum shingled style roof for about 15 years and it looks just as good as the day it was installed. Have not had one issue with it. I highly recommend it.
Brian S.
Pembroke, MA
Interlock is different they respond right away
Not to many companies care about their customer after the job is done Interlock is different they respond right away. Service: Roof installation
Mike M.
Milford, MA
The salesman was amazing; there was no pressure
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value I was very impressed with this company from beginning to end. Johnathan, the salesman was amazing, there was no pressure, and he was so courteous and knowledgeable. Jenn from Walpole was such a wonderful person to talk to. She had all the knowledge of the project and was such a pleasure to work with. She called several times to make sure the project was going well, and it was going great. The installers were very professional and courteous. They left no mess behind; they answered all questions we had. Everyone loves my new roof, as do I. I would recommend this roof and especially this company. Thank you all for all the great customer service and all the work done to repair and install my new roof. I love pulling into my driveway and seeing such a beautiful roof. Services: Roof installation, Roof repair
Debby D.
Plympton, MA
Our original roof that was installed in 2011 is fine
Critical: Responsiveness Our original roof that was installed in 2011 is fine, but, like other reviewers, it has been impossible to get a quote for a roof on an addition we are planning. The contractor has tried multiple times to get a quote and was repeatedly told they would relay to request. When he got nowhere, I called and was told Jennifer, the installation coordinator, was out sick, but they would send her an email. They agreed to cc me on the email, but they never did. I just tried calling and had to leave a voice message. Does your company want more business or not?! Service: Roof installation --- Response from the owner: Hi Barbara, I understand Mike Rasmussen has been in touch with your husband and your contractor regarding your project, and it’s in the works. Please don't hesitate to contact me directly if you have any questions or concerns. Thanks, Scott Interlock Metal Roofing Never Re-Roof Again.® with New England's Best Roof™ scott@newenglandmetalroofing.com https://www.newenglandmetalroofing.com 1-866-319-8769
Barbara W.
Upton, MA
I would highly recommend this company
Dear Interlock, I just wanted to tell you how pleased I am with my new roof. It is gorgeous! Mike Baldassari was a pleasure to deal with. He was so informative about the whole roofing process. He had many examples of different roofs so that I could choose the perfect one. Michael also took the time with my daughter to discuss all the important details to look for in the purchasing of her new home. Benjamin and his crew were the hardest workers. They put in a couple of eleven-hour days in very cold, damp days. Jennifer from the office was great about calling and keeping me updated and making sure all my questions were answered. I would highly recommend this company.
Linda M.
Rochdale, MA
One of the best decisions I've ever made for my home
I can only speak from my experience with Interlock, but their communication, follow-up, installation, and quality have exceeded my expectations of any contractor. My roof is absolutely gorgeous and the talk of the neighborhood. The installers have gone about their work quietly, professionally, and respectfully (cleaning up my yard at the end of each day's work). I highly recommend this product and company to anyone looking to replace their roof with something gorgeous and enduring. This is one of the best decisions I've ever made for my home.
Jonathan B.
Dorchester, MA
The new roof started earning its keep the day after it was finished
The experience with the entire Interlock team was a pleasure. First having Mike come out to give an estimate and his patience with making a decision, to scheduling and other matters with Jennifer in the office and finally, Igor and his crew. Igor and his crew worked really hard; their workmanship was more like craftsmanship. They were very respectful and treated our home and property like it was their own. When they completed the job, you did not know they were even there, except for the beautiful new roof. The new roof started earning its keep the day after it was finished due to a bad rainstorm. Throughout this winter, we were amazed that once the snow had fallen off the roof, we were the only home in the neighborhood to have no snow or ice. Our advice to any homeowner is to take the leap and get an Interlock roof, you will not regret it.
Karen & Anthony K.
Haverhill, MA
I highly recommend metal roofing
We have had significant damage due to water leaks inside our house over the past 5-6 years. The reasons behind these leaks were ice dams and icicles. Our house is facing north. It gets minimum or no direct sun exposure most winter months. Repairs were costly. The problem, however, would recur every winter. Our roof was about 15-year old and it was not in a bad shape. We had a contractor installing a reinforcement felt in the area of interest (cost about four thousand dollars labor and material) but failed to correct the issue. After a thorough research, we were left to choose between electrical panels or a metal roof. We opted for the later, for both, safety and aesthetic reasons. We found Interlock Industries through internet-Google- search. We are pleased with our 2 choices (metal roof and Interlock) for the following reasons, with few remarks: Estimate and contract Done properly, in a pressure-free environment. Larry Ebbs understood and executed his role well. Communication and coordination With the central office were excellent (Jennifer Simons) Execution A highly professional crew. Neat, detail-oriented, highly efficient, and courteous workers. Two caveats: The crew who worked on our house was not fluent in English, and communication, when occasionally needed, had to happen over a cell phone. The start was phenomenally fast; completing the job dragged a bit longer. Cost Expensive upfront. About 3 times the cost of a shingle roof; cost will go down to about 2.5x with discounts and incentives. Financing option is available, but the interest rate is relatively high. A tax credit is available since (Interlock) metal roofs are energy efficient. Head Roofer Paul McAllister is outstanding (as a person and as far as quality of work). In addition to the metal roof, Paul and his crew successfully fixed a chronic leak from a small flat roof in the back of the house. This is a leak that we tried to repair at least twice (different contractors) without success. Results * Functionality: We have had 2 major snow storms this winter, between 12-15 inches of snow each time, comparable to prior years. We are delighted to announce that we have not had any leaks. Ice dams continued to form, mainly in the northern section of the house (where the insulation, we believe, is imperfect), but they are much smaller in size and fewer in number. No further icicles noted (make sure you don’t stand underneath the roof after a snowy day, as the snow slides off the roof like an avalanche). One downside is the noise caused by the rain drops. This noise is here to stay and will bother some people. * Appearance: The roof look is outstanding. Sharp and perfect geometry. The color contrasts nicely with the paint. Overall If you live in a snowy region, and you are planning on replacing the roof of your home for functional or aesthetic reasons, or for both, I highly recommend metal roofing. I also recommend metal roofing for new constructions in these areas as well. If you decide to go with a metal roof, Interlock Industries (New England) will meet or exceed your expectations.
Jean-Pierre G.
Norwell
We are more than satisfied with our experience
After we experienced a problem with our initial salesman, Dave and the staff were exceptional in resolving the issue. We are more than satisfied with our experience.
Sincerely, Michael & Deborah K.
Chelmsford, MA
Highly recommend the Interlock Roof System especially after the 110 inches of snow this winter
We just purchased the Interlock Roof System for our home and we couldn't be more pleased. The Interlock System has high performance with great curb appeal. Many people have commented on the distinctive look. From our initial meetings to the finish product; we were very impressed with the installation, knowledge of the product, attention to detail, and professionalism of the company. We highly recommend the Interlock Roof System especially after the 110 inches of snow this winter.
Keith and Anna Meliones
Wayland, MA
Superior product which is energy efficient, color fading resistant for many years, weather and wind resistant, and environmental friendly
The house is 16 years old. The roof tiles were beginning to curl, and I thought it was time to get a new roof. I consulted a company I had employed in the past, and they offered me a roof with a 50-year warranty for about $28,000. I told my optician about their offer, and he told me not to use them but to try Interlock. He had had a good experience with Interlock and recommended them to me. He gave me the BBB number to make the connection. Interlock offered me a limited lifetime warranty with a far superior product which is energy efficient, color fading resistant for many years, weather and wind resistant, and environmentally friendly, made of 95% recyclable material. Up to a degree, it is fire-resistant, too. Pigeons are not attracted to it, and that is marvellous because before, I had a lot of pigeons sitting on top of it and getting a lot of droppings from them. Not now. The work was done in about a week and a half. The workers worked constantly and were courteous and friendly. All spoke Spanish, my mother tongue. That made it pleasanter. I was surprised Hispanics were involved in this industry. Now I have a new roof from Interlock, new gutters from Leaf Guard, and new windows and doors from the Power Remodeling Group, all with a limited lifetime warranty. As a senior citizen, I cannot ask for anything more as my income becomes fixed in a few years.
Ana M.
Chelsea, MA
It looks as good as the day it was installed!
I was referred to Interlock Roofing from my Dad, who has had an Interlock Roof since 1999. It looks as good as the day it was installed. I am hopeful my roof will last with similar results. My salesperson, David and my installations coordinator, Jennifer, were prompt, professional, and very helpful.
Joseph B.
Oxford, MA
The first year I saved 20-30% on heat
We had our roof put on 3 years ago in Peabody, MA. The first year I saved 20-30% on heat. No problem with snow or ice. Love this product.
Francis Tilley
West Peabody, MA
It is quiet and looks great!
We had an Interlock roof installed 18 months ago and love it. It is quiet, looks great, easy to remove snow (low pitch) and no granules from roof on patio.
Jim & Nancy Stronach
Boston, MA
Workers made very effective use of time
Customer Satisfaction 5/5 Workers made very effective use of time, were courteous and respected plantings around the house. They not only cleaned at the end of the job but at the end of each day.
Chelmsford, MA
Snow easily slides off and does not build up a snow load
Dear Mr. Michael Baldassari, My wife and I would like to express our satisfaction with your metal roof installation on our house. The roof was installed in late November of 2009, only a few days before we received our first major snow fall. Your roofing crew was extremely professional and their work exceeded our expectations. They installed our roof in an efficient and careful manner; working tirelessly for two and a half days. At completion, they did a fantastic job of cleaning up the yard around the house. In particular, we have really appreciated one of the advantages that your metal roof offers. Snow easily slides off and does not build up a snow load. After the second snow fall, I gave away my snow rake knowing that I would never again have to get on an extension ladder to clear a two and a half story roof. Due to the size of our roof, in the past, this task has taken several hours and has been somewhat hazardous. I certainly won't miss this "pleasurable task" of home ownership. Last week on Thursday evening, the 25th of February, we had rain, snow and wind gusts up to 68 miles per hour for several hours. The roof received punishing forces from the wind as well as flying debris from tree branches and pine cones. We were a little concerned that we would see roof damage the next morning. However, upon inspection, the roof remained intact. The resistance to such forces demonstrates how well the metal roof has been installed and the topnotch quality of the metal roofing material itself. Knowing that we will never have to replace our roof again has convinced us more than ever that we made a wise investment. The aesthetics of the black metal roof has added a richness and quality finish to our home which we will enjoy for many years to come.
John and Jane Vaitkunas
Auburn, MA
Interlock is a great company with a product that is sure to give us many years of security
Thank you so much for meeting with us to arrange the purchase of a new roof by Interlock. It’s gorgeous! It is so comforting to know that our roof is now safe from leaks and ugliness. We had a few obvious leaks every time it rained or snowed, and that hasn’t happened since our new roof was completed. We have seen several people “looking” as they walk or drive by, and several neighbors have made comments as to how great it looks. This was a job that we put off for years – and now we’re so glad that we have done it! What a great crew you had – they were polite – they did the work, and they cleaned up beautifully (even better than how they found it – to our pleasure). The roof was delivered as promised – on time! The crew worked long hours to get it completed, and although we had bad weather on a few of those days – the work was completed in a week! They never interfered with our own schedule and despite the hammering which comes with any job of this nature – we just knew they were getting the work done as expeditiously as possible – working until the available light made it unsafe to continue for the day. Thank you – Interlock is a great company with a product that is sure to give us many years of security, knowing that our roof will surely outlast us and that we don’t have to worry about any future roofing jobs. You were very accommodating and a pleasure to work with! It is great to know that we now have the “best roof” on the block – not the worst!
Mike and Betty Rich
Arlington, MA
He is a master craftsman. There is no other way to describe the quality of his work
We recently had a metal shingle roof installed by Interlock Roofing from Waltham, MA. The company coordinated the delivery of materials and dumpster pick-up. The work crew treated our home and belongings with consideration and respect. I happened to come home while one gentleman cleared the furniture and plants (there were many) from the deck. He moved our tomato plants one at a time as though they were very valuable to him. They worked very hard at our home for four days, two of which were twelve-hour days for them. This was the direct result of the work ethic of Baha, the crew chief. He was fabulous. They worked Saturday and Sunday, which happened to be Father’s Day, in the rain to finish our roof in the time frame they initially told us. He checked in with us frequently for feedback, and we developed quite a rapport. He is a master craftsman. There is no other way to describe the quality of his work. He was concerned that every shingle is the best. He hand-shaped many of them, and it shows. He improved the original plan for the placement of snow guards. The roof is extremely well done, and we are proud of it and the people who did it. We expected our yard to be a mess when the roof was finished. There was no mess. None of our perennials were damaged, and we have several next to the house. One man used a magnet to pick up the nails on the ground from removing the old roof. Baha even had one of his men push the materials in the dumpster down so that it would look as nice as possible for the twelve hours it sat full in our yard.
Sincerely, Dave and Jo-Ann Whiting
Waltham, MA