Metal Shakes Edmonton, AB Review 🇨🇦 — January 11, 2019 | Interlock®

Edmonton, AB

★★★★☆
Bruce and Elaine M. Edmonton, AB Review: January 11, 2019 · Completion: December 16, 2018
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

As previously mentioned, communication of schedule changes and accurate reasons for the delays. Since the installation was completed in December, the rooves have been covered in snow. I am reserving final endorsement of both product and installation quality until they have been through a range of weather conditions including heavy rain, high wind and high temperature.

Detailed Ratings

Sales Punctuality

★★★★★ Strongly agree

Sales Knowledge

★★★★★ Strongly agree

Employees Professionalism

★★★★☆ Agree

Communication

★★☆☆☆ Disagree
“Interlock completely failed to keep me informed of delivery and installation schedule delays. I had to call repeatedly for updates after dates had gone by. I had asked for an email confirmation after one such conversation, was assured that I would be sent one, and no message was recieved.”

Installation Crew

★★★★★ Strongly agree

Quality Of Materials

★★★★★ Strongly agree

Quality Of Workmanship

★★★★☆ Agree
“I am, so far, very satisfied with the workmanship with the exception of the installation of the ridge vent on my small garage. I will have to modify the internal truss bracing to allow the vent to function at all. On the positive side, the crew extended the ridge vents to the edge of the gables for cosmetic reasons when I requested.”

Clean & Safe

★★★★☆ Agree

Professional Completion

★★★★☆ Agree
“Please see response to question 7.”

Problem Resolution

★★★☆☆ Neutral
“They seem to have an internal problem with obtaining and relaying accurate schedule information.”

Schedule

★☆☆☆☆ Strongly disagree
“Original schedule was supposed to be the end of October. Final installation was completed in mid December. The delays themselves do not concern me, only their inability to communicate them.”

Likely To Recommend

★★★★☆ Agree

Roof Details

Roof Installation Location: Edmonton, AB

Roof Installation Year: 2018

Roof Age: 7 years, 6 months, 1 day

Review Submitted: 0 years, 0 months, 26 days after completion date

Roof System: Interlock® Shake Metal Roofing

Roof Color: Aged Copper

Local Interlock Roofing Company Near Edmonton

Interlock Metal Roofing (Alberta) Ltd.

Interlock Metal Roofing (Alberta) Ltd. has proudly served homeowners across Southern Alberta since 1999, providing durable and energy-efficient aluminum roofing systems designed for the Prairies’ wide range of weather conditions. From Red Deer to Calgary, Lethbridge, and Medicine Hat, our roofs are engineered to withstand hail, wind, and snow—while enhancing the look and long-term value of your home. As part of one of Canada’s leading metal roofing installers, we’re committed to sustainable craftsmanship, professional installation, and a lifetime of protection backed by an industry-leading warranty.

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