THE HOMEOWNER PERSPECTIVE

Metal Shingles Edmonton, AB Review

Edmonton, AB

What was involved in this Interlock® Slate roof installation in Edmonton, AB?

This project used an Interlock® Slate system in Colonial Brown on a home in Edmonton, AB, completed July 28, 2014. The project covered roughly 32 squares of roofing. Dan and Tanya W. rated the work 4 out of 5 in an independent survey conducted by GuildQuality on September 20, 2014. Quality Of Workmanship scored 4 out of 5, with the homeowner noting: “Many edges and cuts are rough and not bent neatly.” The installation was carried out by Interlock Roofing.

★★★★☆

Dan and Tanya W.Edmonton, ABReview: September 20, 2014 · Completion: July 28, 2014

AI insights

Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

I would warn them about the lack of communication, and the garbage issue. The installers need to do a far better job tarping and controlling their garbage. It is not ok to throw nails, aluminum cuttings and other trash everywhere during the job and then just do a quick sweep afterwards. Installers need to be provided more complete info about the job from the sales rep. Do you really use U-haul trucks driven by slobs? Not good for your brand.

This review was collected by GuildQuality, an independent third-party customer-satisfaction survey firm, on September 20, 2014. View the original survey response.

Detailed Ratings

Sales Punctuality

★★★★★Strongly agree

Sales Knowledge

★★★★★Strongly agree

Employees Professionalism

★★★★☆Agree

Communication

★★★☆☆Neutral

“Would have preferred email communication versus phone. Planning for material delivery was poor.”

Installation Crew

★★★☆☆Neutral

“The information provided to the installers was lacking. They did not have my phone numbers, or full details on the job, despite the fact that we provided all of this info to the sales rep.”

Quality Of Materials

★★★☆☆Neutral

“I am concerned about over-reliance on silicone to seal vents, chimneys and other cuts.”

Quality Of Workmanship

★★★★☆Agree

“Many edges and cuts are rough and not bent neatly.”

Clean & Safe

★★☆☆☆Disagree

“The job site was a disaster zone. After repeated requests, the installers did a decent job cleaning, but due to their complete disregard for waste control during the job, I still find aluminum shards and other trash in my yard.”

Professional Completion

★★★★☆Agree

“The overall job was ok, and looks good.”

Schedule

★★★★☆Agree

“Schedule was good, other than the material delivery, for which we had no warning. The delivery driver was in a uhaul and seemed very unprofessional. He was supposed to provide a week's warning of the delivery, but he phoned one time and expected same-day accommodation of his delivery.”

Likely To Recommend

★★★★☆Agree

“I would warn them about the lack of communication, and the garbage issue.”

Roof Details

Roof Installation Location: Edmonton, AB

Roof Installation Year: 2014

Roof Age: 12 years, 1 month, 22 days

Review Submitted: 0 years, 1 month, 23 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Colonial Brown

Local Interlock Roofing Company Near Edmonton

Interlock Metal Roofing (Alberta) Ltd.

210, 3750 46 Ave SE, Calgary, AB T2B 0L1
(587) 317-6517
[email protected]
www.calgarymetalroofing.com

Interlock Metal Roofing (Alberta) Ltd. has proudly served homeowners across Southern Alberta since 1999, providing durable and energy-efficient aluminum roofing systems designed for the Prairies’ wide range of weather conditions. From Red Deer to Calgary, Lethbridge, and Medicine Hat, our roofs are engineered to withstand hail, wind, and snow—while enhancing the look and long-term value of your home. As part of one of Canada’s leading metal roofing installers, we’re committed to sustainable craftsmanship, professional installation, and a lifetime of protection backed by an industry-leading warranty.

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