Metal Shingles Edmonton, AB Review 🇨🇦 — November 13, 2019 | Interlock®

Edmonton, AB

What was involved in this Interlock® Slate roof installation in Edmonton, AB?

Interlock installed an Interlock® Slate system in Deep Charcoal on a home in Edmonton, AB, completed October 8, 2019. The project covered roughly 26 squares of roofing. Ralph and Judy M. rated the work 4 out of 5 in an independent survey conducted by GuildQuality on November 13, 2019. Quality Of Materials scored 5 out of 5. The installation was carried out by Interlock Roofing. The roof has been in place 6 years and remains under Interlock's lifetime limited warranty.

★★★★☆
Ralph and Judy M.Edmonton, ABReview: November 13, 2019 · Completion: October 8, 2019
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

I would tell them about the problems I had so they could decide for themselves before they spend that kind of money. They could ensure that the installer has extra material available in a variety of colors...

This review was collected by GuildQuality, an independent third-party customer-satisfaction survey firm, on November 13, 2019. Interlock does not edit responses or choose which are published. View the original survey response.

Detailed Ratings

Sales Punctuality

★★★★★Strongly agree

Sales Knowledge

★★★★★Strongly agree

Employees Professionalism

★★★★★Strongly agree

Communication

★★★★★Strongly agree

Installation Crew

★★★☆☆Neutral
“They were professional. I wouldn't say that they are organized, but I am not sure if that is their fault or Interlock's. It took two weeks to get the roof installed. We still have a bit of an issue with it, but I don't know if it is a valid concern.”

Quality Of Materials

★★★★★Strongly agree
“When I look at my roof from the front, it flows until one spot, and then it appears to have a ridge. I don't know what is causing that ridge. I don't know if I should give them a call. I am not sure why the ridge is there.”

Quality Of Workmanship

★★★☆☆Neutral
“There is a ridge on the roof.”

Clean & Safe

★★★☆☆Neutral
“There were a lot of nails left on the roof. They picked up what they saw. After the winds came, we picked up more nails. Nails still got in the tires of my car and my daughter's. We walked around several times picking them up, but there were still some that would fly off the roof.”

Professional Completion

★★★☆☆Neutral
“They didn't have the pieces available to finish. We had to wait over a 2 week period to have it finished. One day, I had to call the office because they took off the shingles, and the plastic covering blew off when we had really heavy rain. The woman in the office was extremely good. She got the crew manager here to get it stapled down. It rained all night, so we were worried that it got on the plywood.”

Problem Resolution

★★★★☆Agree

Schedule

★★★☆☆Neutral
“They were there when they said they would be to put the roof on, but they weren't able to finish because they didn't have the parts.”

Likely To Recommend

★★★★☆Agree
“I would tell them about the problems I had so they could decide for themselves before they spend that kind of money.”

Roof Details

Roof Installation Location: Edmonton, AB

Roof Installation Year: 2019

Roof Age: 6 years, 11 months, 0 days

Review Submitted: 0 years, 1 month, 5 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Deep Charcoal

Local Interlock Roofing Company Near Edmonton

Interlock Metal Roofing (Alberta) Ltd.

Interlock Metal Roofing (Alberta) Ltd. has proudly served homeowners across Southern Alberta since 1999, providing durable and energy-efficient aluminum roofing systems designed for the Prairies’ wide range of weather conditions. From Red Deer to Calgary, Lethbridge, and Medicine Hat, our roofs are engineered to withstand hail, wind, and snow—while enhancing the look and long-term value of your home. As part of one of Canada’s leading metal roofing installers, we’re committed to sustainable craftsmanship, professional installation, and a lifetime of protection backed by an industry-leading warranty.

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